Commercial Lines Growth Specialist

Brown & Brown is seeking a Commercial Lines Business Development Representative to join our growing team in Greensboro, NC! The purpose of this role is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is to handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states. The goal is to review the program’s features and benefits for a full understanding of coverage and exclusions. How You Will Contribute Consultative Selling by educating customers on the program features, coverage forms, state required affidavits, underwriting & claims process Complete understanding of Coverage & Endorsement Forms Meet/Exceed Monthly Metrics: New Business Premium & Bind Ratio goals Handle inbound phone calls inquiries for quotes/questions. Other Duties as assigned. Skills & Experience to Be Successful High school diploma 2+ years of customer service experience. Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher. Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills. #J-18808-Ljbffr Brown & Brown