Service Advisor

Join Eide Chrysler Dodge Jeep Ram of BismarckEide Chrysler Dodge Jeep Ram of Bismarck is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Chrysler Dodge Jeep Ram of Bismarck looks after their employees with extensive benefits. We invest in our employees and their growth at the store.By working at an Eide Automotive Group dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Eide Family where we value service to each other and the world as much as to our customers!Service Advisor Compensation and BenefitsCompetitive Pay PlansAdvanced Placement OpportunitiesSundays OffMedical, Dental and VisionPTO & Sick Leave401(K) w/ Immediate Company MatchVoluntary and Fringe Benefits (Employee Pricing, Free Gym Membership, and More!)Service Advisor ResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor RequirementsAbility to identify the problem quicklyKnowledge of automobilesProven record of achieving exceptional customer satisfactionVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsAbility to learn new technology and repair and service procedures and specificationsAbility to lift 50 pounds and work on your feet for extended periods of timeAbility to work in a fast-paced environmentBasic computer skillsPositive, friendly attitudeWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.