Service Porter

Job Type


Full-time

Description

Fremont, CA | Lexus | Luxury brand | Entry level | No experience required | Bay Area | East Bay | Veterans encouraged to apply | $19 - $20/hr

IS THIS YOU?

• You're reliable, take pride in doing straightforward work well, and follow through without being reminded - you show up on time and stay engaged throughout your shift

• You have a valid driver's license and a clean driving record, and you're comfortable moving vehicles carefully and confidently in a busy dealership environment

• You're looking for a stable entry-level role at a well-established Bay Area Lexus store where your dependability and care for guests' vehicles are noticed and valued every day

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Lexus of Fremont serves a loyal, high-expectation ownership community in the East Bay. Lexus guests hold the service experience to a high standard - and every part of that experience, including how their vehicle is handled from the moment they hand over the keys, reflects on the store. The Service Porter is a visible and important part of the guest experience, and the people who do this role well take that seriously.

WHAT YOU'LL DO

• Move vehicles throughout the service department - pulling cars into service bays, returning vehicles to guests, and repositioning inventory across the lot as directed

• Deliver and retrieve loaner and courtesy vehicles for guests - representing Lexus of Fremont's hospitality standard in every handoff

• Keep the service lane and lot organized and navigable throughout the day

• Support service advisors and technicians with vehicle movement during peak hours and busy periods

• Assist with basic vehicle prep as directed - fueling, washing, and staging vehicles for service or delivery

• Inspect vehicles during movement and report any visible damage or concerns to the appropriate team member immediately

WHAT WE'RE LOOKING FOR

• Valid driver's license with a clean driving record - required

• Reliable and punctual - the service lane depends on consistent support and the team counts on you being there

• Attentive and careful behind the wheel - you're moving guests' Lexus vehicles and they deserve to get them back exactly as they left them

• Professional and courteous in every guest interaction - this is a luxury brand and first impressions matter

• No automotive experience required - we'll show you everything you need to know

WHAT WE OFFER

• $19 - $20/hr

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• A clear path forward - porters who demonstrate reliability and care at Swickard grow into service advisor, parts, and technician roles

• Employee vehicle purchase and service discounts

WHY LEXUS OF FREMONT

• A luxury brand environment where the standard of care applied to guests' vehicles reflects directly on the store - the Service Porter who handles that responsibility with genuine care earns the trust of the team and the guests they serve

• A well-established East Bay Lexus store with a loyal ownership community and a consistent, professional service operation

• Swickard is one of the fastest-growing dealer groups in the country - ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values - Honor, Engage, Anticipate, Respond, Thank - apply to every team member and every interaction, from the showroom to the service drive

If you have a clean driving record, a professional demeanor, and the reliability a well-run luxury service operation depends on - we'd like to meet you.

Salary Description


$19 - $20/hour