Salesforce Administrator

Salesforce Administrator Job Summary Systems Administrator University Advancement raises private philanthropic support for theUniversity of Utah — funding scholarships, research, and programsacross campus. The Salesforce Administrator is the steward of thesystem of record behind that fundraising: donor relationships, giftprocessing workflows, and the campaign infrastructure relied on bygift officers university-wide. This position ensures the secure,reliable operation of the Salesforce environment that Advancementand campus fundraising partners depend on to generate donations andsteward donors. Please note, the posted salary range reflects the compensationrange within which we will make an offer. Offers are determinedbased on qualifications, skills, and experience. Placement at thetop of the range is reserved for candidates who demonstrateexceptional qualifications and experience directly aligned with therole. Learn more about the great benefits of working forUniversity of Utah: benefits.utah.edu Responsibilities Platform security and data stewardship Safeguard donor and constituent data through security-conscioususer and access management (roles, profiles, permissions, publicgroups, sharing rules, and OWD settings) protecting sensitivephilanthropic records used across the university Ensure continuity of donor records and gift data through backupmonitoring and recovery readiness Fundraising platform configuration and enhancement Configure and enhance the tools gift officers rely on daily,including Flow, assignment rules, approval processes, fields, pagelayouts, record types, dynamic layouts, apps, actions, customsettings, mobile administration, and reports and dashboards Translate fundraising business requirements into effectivetechnical designs, partnering with Business Analysts, DataAnalysts, and developers on enhancements Manage sandbox environments and drive testing and validation ofconfiguration and code-based changes Administer releases using change sets or app-based DevOps tools(Copado, Gearset, or similar) Monitor and maintain the order-of-execution integrity ofautomated processes during record creation and updates Integrated fundraising systems Implement and maintain integrated applications supportingfundraising operations, including GiveCampus (online giving), Congaand DocuSign (gift documentation), FormAssembly (forms andconstituent engagement), Salesforce Maps, Jitterbit (donor datasynchronization), and custom REST API integrations User support, training, and documentation Resolve escalated support issues for end users acrossAdvancement, PBS Utah, and campus fundraising partners Collaborate with the Talent Enhancement team to guide usertraining and document platform enhancements Maintain clear, current technical and processdocumentation Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher educationcan be substituted for 1 year of directly related work experience(Example: bachelor's degree = 4 years of directly related workexperience). Systems Administrator, III: Requires a bachelor's(or equivalency) + 6 years or a master's (or equivalency) + 4 yearsof directly related work experience. Preferences Demonstrated understanding of fundraising operations (donorlifecycle, gift processing, campaign management) stronglypreferred 1+ year of Salesforce administration experience with activeSalesforce Administrator Certification Familiarity with Kindsight Ascend managed package or theability to ramp-up quickly to a complex managed package. If youhave fundraising experience, we expect you to get up to speed withour managed package in 3 months or less. Without fundraisingexperience, we expect your training to take at least 6 months tolearn business processes. Deep understanding of the Salesforce security model: profiles,permissions, role hierarchies, record- and field-level access Proficiency with declarative configuration: Flow, ProcessBuilder, validation rules, custom objects, page layouts, recordtypes Experience with reports and dashboards Familiarity with Apex, custom metadata, and customsettings Familiarity with SQL/SOQL Familiarity with Salesforce-integrated marketing solutions,preferably Marketing Cloud Strong analytical and problem-solving skills, applied to bothtechnical troubleshooting and fundraising process improvement Clear written and verbal communication - able to explaintechnical concepts to fundraisers and campus partners, and businessneeds to developers Curiosity and aptitude for learning new technologies, tools,and Advancement business processes Customer-service mindset with meticulous attention to detail,ensuring the quality and reliability of systems gift officersdepend on Self-directed in managing multiple priorities and deadlines,while working collaboratively across a cross-functional,mission-driven team Job Details Requisition Number: PRN46501B Full Time or Part Time? Full Time Work Schedule Summary: Monday – Friday, 8 am – 5 pm Department: 00289 - Development Location: Campus Pay Rate Range: 80,000.00 - 82,820.00 Close Date: 01/13/2027 #J-18808-Ljbffr University of Utah