Recruiter

Company Description

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.

People Team at Swiftly

The  People Team at Swiftly partners with leaders across the company to find, retain, and engage the best talent possible, and ensures that teams have the skills, structures, systems, support, and (compliance/legal/ethical) stewardship to do their best work.

The Role

Swiftly is seeking a Recruiter to support our hiring efforts as we continue to grow. You’ll own full-cycle recruiting for technical and non-technical roles, partnering closely with hiring managers to build thoughtful, scalable, inclusive hiring processes that support Swiftly's growth.

This role is ideal for a recruiter with experience in a growing or evolving organization who is comfortable refining processes, navigating ambiguity, and helping to improve the hiring process over time. Recruiting will be the primary focus, with opportunities to support broader People & HR initiatives during slower hiring periods as part of a collaborative People team.

*We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to make decisions about who moves forward or to assess the strength of candidates. Every application is reviewed and all hiring decisions are made by Swiftly team members. This is an active, open role that we are currently hiring for at Swiftly.

What You'll Do

• Recruiting & Hiring Partnership:
• Lead full-cycle recruiting for a range of roles, from intake through offer.
• Partner with hiring managers to understand role needs, align on hiring strategy, and guide the interview process.
• Build and maintain candidate pipelines through sourcing, referrals, and external partners.
• Advise hiring managers on interview best practices, candidate assessment, and inclusive hiring.
• Drive a strong, inclusive candidate experience aligned with Swiftly’s values.
• External Recruiter Partnership:
• Partner with and help manage relationships with external recruiting agencies.
• Coordinate search strategy, set expectations, and ensure agencies align with Swiftly’s hiring goals and values.
• Monitor agency performance, candidate quality, and overall process effectiveness.
• Employer Brand & Community Engagement:
• Support relationships with external talent communities and affinity groups.
• Partner with People and Marketing teams to ensure the candidate experience reflects Swiftly’s values and culture.
• Reporting, Tools & Process Improvement:
• Maintain recruiting metrics and dashboards, including pipeline health and time-to-fill.
• Support and spearhead ongoing improvements to recruiting tools, systems, and processes.
• Contribute to documentation and consistency across hiring workflows, inside and out of Lever.
• Broader People Team Support:
• During slower recruiting periods, assist with People team initiatives such as onboarding support, HR operations, or process improvements.
• Pitch in where needed to help the People team operate smoothly and scale effectively.

What will Set You Up for Success

• 2 years minimum experience in full-cycle recruiting, ideally within a growing or evolving organization.
• Proven Success in hiring for a range of positions, such as sales, marketing, software engineering, operations, and more.
• Comfort working in an environment where processes are continually evolving and not everything is fully defined.
• Strong inclination towards operational consistency, including hiring plans, documentation, and repeatable processes at scale.
• Experience partnering with hiring managers and influencing outcomes without formal authority.
• Exposure to working with external recruiting agencies.
• Interest in inclusive hiring practices and building diverse teams.
• Curiosity about the broader People & HR function beyond recruiting.
• Strong organizational skills, follow-through, and clear communication.
• International hiring experience, especially EMEA and Canada, is preferred but not required.
• Experience using tools like Applicant Tracking Systems (preferably Lever) and Notion.

Pay Range

In accordance with pay transparency laws, please see the approximate salary ranges below. These ranges represents the anticipated low and high end of the salary and any on-target earnings (if applicable) for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k)/ RRSP matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.

US Salary Range: $93,000 - $125,000 USD

Canadian Salary Range: $109,000 - $130,000 CAD

Beyond the Skills:

We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:

• Team. Together, we are more effective and better supported

• Impact. Drive impact for our customers, our company, and all of our teams

• Diversity. See differing perspectives as ways to address our weaknesses and find new strengths

• Communication. Assume others internally and externally have good intentions

• Feedback. We share feedback because we want each other to grow professionally and personally

• Growth. Foster personal, professional, and company growth

Benefits:

• Competitive salary

• Equity compensation for every employee

• Medical, Dental and Vision

• Retirement with Employer Match

• Flexible Spending Account (FSA)

• Home office setup reimbursement

• Monthly cell/internet reimbursement

• Monthly "Be Well" stipend

• Flexible PTO with a recommended minimum

• Flexible work environment

• 16 paid holidays, including holidays in months without US national holidays

• 8 fully paid weeks of leave for child birth/adoption

Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.

We are a truly mission-driven culture that is set to change the world of transit

We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.

Because we work with public agencies, we participate in E-Verify.