Cardiac (ECG) Monitoring Technician - CA and Remote

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Cardiac (ECG) Monitoring Technician - CA and Remote Full Time Hourly Technical US 3 days ago Requisition ID: 1119 Salary Range: $25.00 To $32.00 Hourly Position: Cardiac Monitoring Technician (Evening and Overnight Shift) Job Type: Full Time (40 hours per week) Location: Walnut Creek, CA (Hybrid Schedule) and Remote (If outside of CA)

POSITION SUMMARY

The Cardiac Monitoring Technician plays a critical role in ensuring the accurate and timely monitoring of patients' cardiac activity. Working Day and Evening shifts from our Walnut Creek, CA location on a hybrid schedule, this position is responsible for real-time analysis of ECG transmissions using Independent Diagnostic Testing Facility (IDTF) software. The technician identifies cardiac events, supports timely clinical decision-making, and maintains the highest standards of quality and patient safety.

DUTIES & RESPONSIBILITIES

ECG Monitoring & Clinical Analysis Monitor, review, and interpret ECG recordings and associated algorithm findings for clinical accuracy and completeness Evaluate cardiac rhythms to determine if physician notification criteria are met and document all required actions Process critical and serious cardiac findings with a high degree of accuracy and urgency Perform technical analysis of cardiac data and ensure accurate event processing Escalate abnormal or critical ECG findings in accordance with established physician notification protocols Communicate cardiac monitoring status to clinics and physicians via inbound and outbound calls Support physicians and clinical teams by answering monitoring and notification-related questions Respond to all clinical inquiries promptly and with professional expertise Quality & Compliance Maintain a high standard of quality assurance in all analyzed and processed data Adhere to all company policies, procedures, and regulatory requirements Complete all required training and remain current in ECG rhythm interpretation and evolving clinical practices Meet all productivity and performance standards following completion of initial training Team & Operational Support Collaborate effectively with team members and support a positive, patient-focused work environment Perform additional duties as assigned by management

QUALIFICATIONS

Education — High School Diploma or General Educational Development (GED) required. Experience — Minimum of 1 year of ECG analysis or cardiac monitoring experience required. Certification — CCT (Certified Cardiographic Technician) or CRAT (Certified Rhythm Analysis Technician) certification through Cardiovascular Credentialing International (CCI) — Required .

CORE COMPETENCIES

Technical Proficiency — Skills in Microsoft Office Suite (Word, Excel, Outlook, Teams); comfortable with IDTF and clinical software platforms; strong knowledge of cardiac/cardiology medical terminology. Clinical Judgment — Applies sound reasoning and decision-making in evaluating cardiac data, identifying abnormal rhythms, and escalating findings appropriately. Communication — Clearly conveys information, listens actively, and responds effectively in both routine and high-pressure clinical situations; ability to communicate complex clinical findings to non-clinical audiences. Customer Service Excellence — Demonstrated ability to build positive relationships with physicians, clinics, and internal teams; maintains a professional and helpful demeanor at all times. Judgment & Decision-Making — Exercises sound, accurate judgment in a fast-paced environment; involves appropriate stakeholders in decision-making; escalates issues effectively. Quality & Accuracy — Consistently demonstrates thoroughness and attention to detail; actively monitors work quality and incorporates feedback to drive continuous improvement. Productivity — Consistently meets and strives to exceed productivity standards; works efficiently in time-sensitive, high-volume situations. Adaptability — Quickly adapts to changing workflows, technology, and clinical protocols with minimal disruption to operations. Professionalism — Models a positive workplace culture by treating all colleagues and clients with respect; takes ownership of responsibilities and follows through on commitments. Attendance & Reliability — Maintains consistent attendance and punctuality; ensures work coverage during absences; reliable for evening, overnight, and weekend shift schedules. Independent Work — Capable of managing responsibilities with minimal supervision in a potentially high-stress clinical monitoring environment.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Hybrid work environment requiring both onsite presence in Walnut Creek, CA and remote work capability Prolonged periods of sitting while continuously monitoring ECG data on computer screens Frequent use of hands and fingers for data entry, keyboard, and system navigation Continuous visual focus required to read technical cardiac data, rhythm strips, and detailed digital displays Regular verbal communication via telephone and internal platforms Position: Cardiac Monitoring Technician (Evening and Overnight Shift) Job Type: Full Time (40 hours per week) Location: Walnut Creek, CA (Hybrid Schedule) and Remote (If outside of CA)

POSITION SUMMARY

The Cardiac Monitoring Technician plays a critical role in ensuring the accurate and timely monitoring of patients' cardiac activity. Working Day and Evening shifts from our Walnut Creek, CA location on a hybrid schedule, this position is responsible for real-time analysis of ECG transmissions using Independent Diagnostic Testing Facility (IDTF) software. The technician identifies cardiac events, supports timely clinical decision-making, and maintains the highest standards of quality and patient safety.

DUTIES & RESPONSIBILITIES

ECG Monitoring & Clinical Analysis Monitor, review, and interpret ECG recordings and associated algorithm findings for clinical accuracy and completeness Evaluate cardiac rhythms to determine if physician notification criteria are met and document all required actions Process critical and serious cardiac findings with a high degree of accuracy and urgency Perform technical analysis of cardiac data and ensure accurate event processing Physician Notification & Escalation Escalate abnormal or critical ECG findings in accordance with established physician notification protocols Communicate cardiac monitoring status to clinics and physicians via inbound and outbound calls Support physicians and clinical teams by answering monitoring and notification-related questions Respond to all clinical inquiries promptly and with professional expertise Quality & Compliance Maintain a high standard of quality assurance in all analyzed and processed data Adhere to all company policies, procedures, and regulatory requirements Complete all required training and remain current in ECG rhythm interpretation and evolving clinical practices Meet all productivity and performance standards following completion of initial training Team & Operational Support Collaborate effectively with team members and support a positive, patient-focused work environment Perform additional duties as assigned by management

QUALIFICATIONS

Education — High School Diploma or General Educational Development (GED) required. Experience — Minimum of 1 year of ECG analysis or cardiac monitoring experience required. Certification — CCT (Certified Cardiographic Technician) or CRAT (Certified Rhythm Analysis Technician) certification through Cardiovascular Credentialing International (CCI) — Required .

CORE COMPETENCIES

Technical Proficiency — Skills in Microsoft Office Suite (Word, Excel, Outlook, Teams); comfortable with IDTF and clinical software platforms; strong knowledge of cardiac/cardiology medical terminology. Clinical Judgment — Applies sound reasoning and decision‑making in evaluating cardiac data, identifying abnormal rhythms, and escalating findings appropriately. Communication — Clearly conveys information, listens actively, and responds effectively in both routine and high‑pressure clinical situations; ability to communicate complex clinical findings to non‑clinical audiences. Customer Service Excellence — Demonstrated ability to build positive relationships with physicians, clinics, and internal teams; maintains a professional and helpful demeanor at all times. Judgment & Decision‑Making — Exercises sound, accurate judgment in a fast‑paced environment; involves appropriate stakeholders in decision‑making; escalates issues effectively. Quality & Accuracy — Consistently demonstrates thoroughness and attention to detail; actively monitors work quality and incorporates feedback to drive continuous improvement. Productivity — Consistently meets and strives to exceed productivity standards; works efficiently in time‑sensitive, high‑volume situations. Adaptability — Quickly adapts to changing workflows, technology, and clinical protocols with minimal disruption to operations. Professionalism — Models a positive workplace culture by treating all colleagues and clients with respect; takes ownership of responsibilities and follows through on commitments. Attendance & Reliability — Maintains consistent attendance and punctuality; ensures work coverage during absences; reliable for evening, overnight, and weekend shift schedules. Independent Work — Capable of managing responsibilities with minimal supervision in a potentially high‑stress clinical monitoring environment.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Hybrid work environment requiring both onsite presence in Walnut Creek, CA and remote work capability Prolonged periods of sitting while continuously monitoring ECG data on computer screens Frequent use of hands and fingers for data entry, keyboard, and system navigation Continuous visual focus required to read technical cardiac data, rhythm strips, and detailed digital displays Regular verbal communication via telephone and internal platforms Mid Shift - 11:00AM - 7:30PM PDT, rotating weekends and holidays (5x8schedule); Overnight Shift - 9:00PM - 7:30AM PDT, rotating weekends and holidays(4x10schedule); Overnight Shift - 11:00PM - 7:30AM PDT, rotating weekends and holidays (5x8 schedule) #J-18808-Ljbffr ZYWIE INC