Server (Part Time)

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.

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Summary:

At Cosm, we don't just show fans (guests) something extraordinary; we guide them through an unforgettable experience. From entrance to exit, every role matters, every detail counts, and every interaction shapes the experience.

This is hospitality. This is Shared Reality. This is what it means to be CosmWorthy.

As a Server, you play a key role in delivering this experience-staying connected to your team on shift, elevating service beyond the standard, and ensuring every fan (guest) interaction reflects our commitment to our pillars of service.

Responsibilities:

• Bring the Pillars of Service (Connected, Optimistic, Service Oriented, and Memorable) to life through team and fan (guests) interactions
• Deliver exceptional, service-oriented hospitality to all guests from arrival through departure
• Engage fans (guests) with a positive, friendly, and professional approach in every interaction
• Anticipate needs and create memorable experiences through personalized service
• Demonstrate full knowledge of food and beverage menus, specials, and seasonal offerings
• Ensure each fan (guest) feels welcomed, cared for, and connected throughout their visit
• Foster a connected , one-team environment by supporting fellow team members
• Communicate effectively with coworkers and leadership to ensure smooth service
• Follow directions from supervisors with a positive and optimistic attitude
• Contribute to a collaborative, high-energy team culture
• Prepare assigned section to be fully set and ready at scheduled time
• Accurately and efficiently enter all food and beverage orders into the POS with minimal errors
• Maintain knowledge of company products, services, promotions, and events
• Assist with stocking and rotating products, including coolers and service areas
• Minimize breakage and maintain proper care of equipment and service ware
• Follow all company policies, procedures, and service standards outlined in training materials and the employee handbook
• Adhere to all accounting procedures (POS transactions, credit cards, gift cards, discounts, and team member meals)
• Comply with all state liquor laws and responsible alcohol service policies
• Maintain a safe and clean work environment in accordance with company and state guidelines
• Attend and participate in all required food, beverage, and service trainings
• Arrive on time, in proper uniform, and prepared for each shift with a service-oriented mindset
• Maintain a polished, professional appearance
• Demonstrate strong time management, communication, and organizational skills
• Thrive in a fast-paced, high-volume environment and perform well under pressure
• Consistently demonstrate a positive, professional, and optimistic attitude
• Demonstrates the ability to perform all essential job functions, with or without reasonable accommodation, while adhering to all company policies and procedures outlined in training materials and the employee handbook

Experience:

• Ability to work a flexible schedule, including nights, weekends, and holidays
• Previous serving experience required, preferably in a fast-paced full-service establishment.
• Excellent communication and professional interpersonal skills required.
• Must be fluent in English and able to write in basic English.
• Food Handler Card required (or ability to obtain within required timeframe)
• Alcohol Service Training (or ability to obtain within required timeframe)
• Must be of legal age to serve alcohol in accordance with local and state laws.
• Must be able to continuously stand, walk and lift to 10 pounds.
• Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds.
• Will seldom be sitting, kneeling, climbing, pushing, pulling, and lifting over 50 pounds.

Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations.

All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.