Customer Service Specialist- Internal Medicine (Full Time/Day Shift)

Penn Medicine - - Responsibilities: Performs complete and accurate patient registration including walk in, check-in, or scheduled.; Supports inbound and outbound calls to or from patients, guests, or appropriate parties to provide services.; Effectively manages general patient complaints concerns in a professional manner, escalating more complex issues to supervisor/manager as needed.; Verifies patient, guarantor, coverage and hospital account information.; Prepares and/or releases records or orders in the electronic health record and scans documents as required.