Desktop Support Analyst
$28 - $30 per hourTEKsystems
Description We are looking for a skilled Laptop/Desktop Administrator (L2) with hands-on experience in Windows and Linux environments. The role involves end-user support, system administration, asset management, and close collaboration with business teams to deliver reliable IT solutions. Key Responsibilities • Provide Level 2 support for Windows and Linux desktops/laptops, including hardware and software issues • Troubleshoot and resolve incidents related to desktops, laptops, and associated peripherals • Perform installation, configuration, and deployment of desktops and laptops using standard corporate images • Handle OS installation/reinstallation, upgrades, and patch management for Windows and Linux systems • Install and configure software applications as requested by engineering and business teams • Provide assistance in hardware and software procurement, including vendor coordination and recommendations • Manage on-site asset management, including hardware/software inventory, tracking, and disposal • Implement and maintain preventive maintenance programs for desktops and laptops • Monitor, update, and resolve assigned IT service requests and tickets within defined SLAs • Support daily IT operations including desktop support, basic data network troubleshooting, and server-related tasks • Perform Linux installation, configuration, and troubleshooting activities • Work closely with business stakeholders to understand requirements and deliver appropriate technical solutions Additional Skills & Qualifications • Knowledge of IT asset management and inventory systems • Basic understanding of networking concepts and server environments • Good documentation and ticket-handling skills • Strong communication and stakeholder management abilities Job Type & Location This is a Contract to Hire position based out of Holtsville, NY. Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Holtsville,NY. Application Deadline This position is anticipated to close on Oct 3, 2026.
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