Office Manager

Job Description

Job Description

We are seeking a highly organized and detail-oriented Office Manager to oversee the daily administrative operations of our landscaping company. The ideal candidate will be responsible for managing office functions, coordinating schedules, supporting field operations, handling customer communications, and ensuring smooth business operations.

Key Responsibilities

• Manage day-to-day office operations and administrative functions.
• Answer phones, respond to emails, and assist customers with inquiries.
• Schedule estimates, service appointments, and crew assignments.
• Process invoices, payments, and customer accounts.
• Maintain accurate records, files, and databases.
• Assist with payroll preparation and employee documentation.
• Track and order office supplies and equipment.
• Prepare reports, spreadsheets, and other business documents.
• Support management with special projects and operational improvements.
• Maintain excellent customer service and resolve client concerns professionally.

Qualifications

• High school diploma or equivalent required;
• 2+ years of office management, administrative, or customer service experience.
• Experience in landscaping, construction, home services, or a related industry is preferred.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with scheduling, invoicing, and bookkeeping software.
• Excellent verbal and written communication skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Preferred Skills

• Experience with QuickBooks or similar accounting software.
• Knowledge of landscaping operations, scheduling, and seasonal workloads.
• Strong problem-solving abilities and attention to detail.
• Ability to build positive relationships with customers and team members.

Benefits

• Competitive salary based on experience.
• Paid time off and holidays.
• Friendly and supportive team environment.