Cloud IT Service Desk Specialist - 1st Line Support
Qualco Group
Quento Technologies S.A., the ICT arm of the Qualco Group, seeks a Service Support Expert to join the 1st Level Service Desk supporting a large-scale private AI cloud platform. You will be the first point of contact for customers and internal requests, logging, handling, and resolving or escalating incidents within approved service levels. Your role includes incident triage, ticket logging, classification, prioritization, and end-to-end lifecycle management in alignment with ITIL frameworks. #J-18808-Ljbffr Qualco Group
Vacancy posted 1 day ago
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