Principal Solutions Consultant

Description RobertHalf is seeking a highly motivated and technically proficient Solutions Consultant to serve as a strategic advisor and hands-on expert in driving integrated solutions for enterprise customers. This individual will work cross-functionally with Sales, Account Management, Product, Engineering, and Operations teams to design, deliver, and support custom solutions that address customer-specific needs across the pre-sales and post-sales lifecycle. You will play a pivotal role in uncovering business challenges, defining technical solutions, guiding integration projects, and ensuring sustained customer success across our platform and partner ecosystems. Key Responsibilities: Pre-Sales Responsibilities: + Partner with Enterprise Sales teams to understand customer pain points and business processes. + Develop solution blueprints and demo strategies tailored to customer use cases. + Create and deliver compelling product demonstrations, business process diagrams, technical Q& A sessions, and ROI narratives. + Collaborate on technical components of RFPs, RFIs, SOWs, and other formal documentation. + Establish credibility with stakeholders across all levels by articulating technical and business value propositions clearly. Post-Sales / Delivery Responsibilities: + Own the end-to-end delivery of integration projects involving ERP, TMS, WMS, CRM, and ECM systems. + Lead the functional and technical scoping, solution design, UAT, and deployment phases. + Work with Solutions Engineers to build and validate integration workflows and data objects (e.g., Quotes, Bookings, Invoices). + Drive cross-functional alignment and SOP updates for integrated clients. + Facilitate successful onboarding and adoption of the platform with Client Solutions and Operations teams. + Serve as a technical escalation point to triage, diagnose, and resolve integration issues. + Collect and relay feedback to inform product enhancements and future solution roadmaps. Requirements Basic Requirements: + Bachelor's degree in a technical field or equivalent detail-oriented experience. + 8-12+ years of experience in technical pre-sales, solutions consulting, or enterprise software delivery roles. + Demonstrated experience in managing end-to-end integration projects (ERP, CRM, SaaS, etc.). + Proven success in customer-facing roles requiring both technical and business acumen. Technical Competencies: + Deep understanding of system integration methods (APIs, SOAP/REST, XML, JSON). + Familiarity with web technologies such as HTML, structured data, and web-based platforms. + Ability to design technical architecture and workflows in support of client needs. + Experience working with tools like Salesforce, Netsuite, SAP, Oracle, DocuSign, Flexport, or similar platforms. + Comfortable drafting technical documentation such as SOWs, workflow diagrams, and data maps. Soft Skills: + Exceptional communication and presentation skills, verbal, written, and visual. + Strong analytical thinking and problem-solving mindset. + High attention to detail and ability to manage multiple priorities effectively. + Ability to work independently and collaboratively across time zones and departments. Nice to Have: + Experience with electronic signature platforms, e-commerce logistics, or supply chain technology. + Exposure to Agile methodologies and enterprise IT environments. + Experience supporting global clients in a B2B SaaS environment. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .