Training and Development manager

Training & Development Manager

We are seeking a highly motivated, self-starting Training & Development Manager to lead the onboarding, training, and continuous development of our team.

This role is responsible for building a strong training culture, developing future trainers, and ensuring consistency and excellence across both Front of House (FOH) and Back of House (BOH) operations.

Key Responsibilities:

Onboarding & Training

• Lead all new hire onboarding from day one through full certification

• Deliver structured training programs for FOH and BOH team members

• Ensure all employees meet brand and operational standards

Ongoing Development

• Identify performance gaps and implement retraining programs

• Conduct regular skill refreshers and development sessions

• Track team progress and maintain training documentation

Trainer Development

• Recruit, develop, and manage a team of in-house trainers

• Create a scalable training system that trainers can execute consistently

• Mentor trainers to become strong leaders and culture carriers

Operational Support

• Work closely with FOH and BOH leadership to align training with daily operations

• Maintain up-to-date knowledge of systems, processes, and menu execution

• Step into operations as needed to support peak business times

What We're Looking For

• Someone passionate about developing people

• A culture builder who leads with positivity and accountability

• A systems thinker who can create repeatable, scalable training processes

• Strong self-starter with the ability to work independently

• Proven leadership and team development skills

• Excellent communication and coaching ability

• High attention to detail and organizational skills

• Ability to lead by example in a fast-paced environment

• Previous restaurant / training / teaching experience is required

Training for This Role

• Initial training period of 30–45 days

• Hands-on training led by both FOH and BOH Managers

• Full immersion in daily operations, systems, and leadership expectations

Why Join Us

• Opportunity to build and lead a high-impact training program

• Clear path for leadership growth and development

• Work in a values-driven, team-oriented environment

This position is full time with open availability required (including mornings, evenings, weekends, and holidays)

Work Schedule

Monday to Friday

Weekend availability

Holidays

Benefits

Flexible schedule

Health insurance

Dental insurance

Vision insurance

Employee discount