Guest Experience Specialist - Front Desk

Highgate Hotels in New York City is seeking a Guest Service Agent to provide attentive, courteous service at the front desk during check-in, stay, and checkout, while supporting room revenue and guest satisfaction. You will greet guests, operate the front desk systems, answer inquiries about services and local information, and coordinate with other hotel teams to ensure a smooth guest experience. Applicants should have a high school diploma, computer experience, and strong communication skills; #J-18808-Ljbffr Highgate