Employee Health & Benefits Account Executive
Mercer France
Account Executive
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Account Executive at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
This is a hybrid position, based out of our various listed regional office locations, that may require in person client facing meetings.
As an Account Executive on the Employee Health & Benefits team, you will lead day-to-day client strategy and service delivery in partnership with the Producer. You will oversee annual planning, renewals and marketing, vendor negotiations, and the quality and timeliness of client deliverables. You will guide the account team on meeting strategy, financial and claims reporting, contribution modelling, wellness initiatives and system updates, while managing escalations and ensuring compliance requirements are met. This role requires executive-level client communication and presentations, strong technical accuracy, and the judgment to identify opportunities to expand coverage and services in accordance with market trends and regulations.
As our Account Executive on the Employee Benefits team, you will:
- Lead overall client strategy, engagement and retention in partnership with the Producer, including the annual service plan, calendar, and meeting cadence.
- Own renewal and marketing strategy, including proposal evaluation, plan/rate comparisons, and recommendations for complex lines (e.g., self-funded/ASO, stop-loss, pharmacy benefit management, disability, and multi-state accounts).
- Lead vendor negotiations and coordinate internal resources to execute all client deliverables on time and to quality standards.
- Oversee financial and claims reporting and analysis (e.g., monthly claims, high-cost claimant analysis) and communicate results and implications to clients.
- Develop and deliver contribution modelling and budget scenarios to support client decision-making.
- Coordinate open enrolment planning and execution (pre and post enrolment), including meetings, communications, and internal readiness.
- Ensure compliance deliverables are completed (audits, testing, required filings/fees) and implement compliance dashboards as applicable.
- Manage escalated/complex service issues; keep the Producer informed of significant client changes, risks, and opportunities.
- Identify and promote additional lines of coverage and solutions as appropriate to the client.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
- High school diploma or equivalent
- Active and current Florida 2-15 insurance license.
- 5+ years of experience working in the health insurance industry; agency experience preferred.
- Experience with self-funded accounts.
- Advanced proficiency in MS Office, including Excel and PowerPoint
- Ability to collaborate cross-functionally.
These additional qualifications are a plus, but not required to apply:
- Bachelor's degree or higher
- Bilingual (English/Spanish)
- HIA or CEBS designation
- Experience with Employee Navigator, EPIC, BenefitPoint, and/or ImageRight
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid and flexible work
- Charitable contribution match programs
- Stock purchase opportunities
- Competitive compensation
- Entrepreneurial leadership
- Unmatched, scalable resources
- Committed to core values
- Inclusive culture
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