Product Delivery Consultant

Job Summary This position is responsible for partnering on complex cross‑enterprise implementations of new products or product enhancements that are critical to the retention of accounts, maintaining market relevancy and responding to legislative and regulatory initiatives. The role serves as a resource within the product implementation team and collaborates with business and technology partners to take the project from business case analysis through implementation, following the system delivery lifecycle (SDLC). Responsibilities include building a deep understanding of the scope and member impact of a given business case, driving decomposition, handling time‑sensitive escalations, and driving planning, requirements gathering and cost/resource estimate breakdowns. The role also creates deliverables and presentations, proactively communicates with stakeholders, raises and mitigates risks and issues, and drives the overall product implementation. It monitors compliance and conformity to industry and HCSC standards, continually focusing on improving efficiencies, processes, and documentation. Required Job Qualifications Bachelor degree and 2 years of experience in business analysis, system implementation or project management OR 6 years of experience in business analysis, system implementation, or project management. Comfortable with change, and working in a flexible and dynamic work environment. Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers. Organizational skills and attention to detail. Experience working independently and in group settings and responding to rapidly changing priorities. Experience identifying risks and issues and creating mitigation strategies. Takes initiative in driving results, asking astute questions, proactively reaching out to stakeholders, and meeting deadlines. Analytical skills and experience applying business knowledge to solve problems. Preferred Job Qualifications Degree in engineering, mathematics, philosophy, IT systems, public health/health policy, or other areas of study with a high degree of focus on critical thinking/problem solving activities. Consulting or client/product implementation experience in a large organization. Financial, estimating and budget management experience related to projects, implementations, and/or operations. Conflict management and resolution skills. Knowledge of or experience with the SDLC. Knowledge of healthcare insurance industry and current trends related to new products/networks, as well as new legislation and interaction with government affairs. Hybrid Work Policy This position is expected to adhere to HCSC's hybrid FLEX policy of 3 days in office weekly at the listed location. Benefits From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting Pay Base Pay Range $61,500.00 - $136,100.00 Exact compensation may vary based on skills, experience, and location. Employment Statement We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. #J-18808-Ljbffr