Customer Order Fulfillment Specialist

Customer Order Fulfillment SpecialistBig Tex Mt. Pleasant - Mount Pleasant, TX 75455OverviewPosition Type Full TimeDescriptionJob OverviewThe Sales Order Specialist's primary responsibility is to convert customer demand into sales orders and shippable load to minimize customer lead times while optimizing inventory flow using FIFO methodology. This role requires excellent communication and time management skills to ensure orders are fulfilled in an accurate and timely manner.Job ResponsibilitiesPerform accurate and efficient data entry for incoming sales orders, ensuring all information is correctly captured in our order management systemCollaborate closely with the Sales Order Fulfillment Manager to ensure that all orders are in shippable loads and ready for timely fulfillmentMaintain a high level of data accuracy and integrity throughout the order entry processMonitor and update order status, keeping all stakeholders informed of progress and changes as necessaryAssist in identifying and rectifying data entry issues, working collaboratively with cross-functional teams to resolve any challengesContribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance overall efficiencyTake ownership of customer centric culture by reinforcing positive and respectful relationships with both internal and external partnersProvide assistance with other projects and reporting upon request to support the businessMinimum Job QualificationsHigh school diploma or work experience equivalent3+ years of Sales, or Customer Service experienceProficient computer skills in Word, Excel, PPT, and PBIExcellent time management, communication, teamwork, and complex problem-solving skills