Site Manager

SITE MANAGER

POSITION INFORMATION

Location: Main Campus (primary), Group Homes

Reports To: Quality Assurance and Compliance Director

FLSA Status: Non-Exempt

Employee Status: Part-Time

Work Schedule: 8-hour rotating shifts: 7:00 AM-3:00 PM, 3:00 PM-11:00 PM, 11:00 PM-7:00 AM

Supervision Given: None

Supervision Received: Quality Assurance and Compliance Director, Director of Operations

NATURE AND SCOPE OF POSITION

The Site Manager assumes responsibility for overseeing all facility activities from the on-campus Site Manager office. The Site Manager maintains contact with facility administration, case managers, nursing, and direct care staff as needed to ensure the smooth operation of all programs. The day-to-day running of all Magnolia operations is essential in pursuing our vision of a shared community where our clients are able to thrive and grow and be recognized for their contributions to society.

PRIMARY QUALIFICATIONS

Education

• High School diploma or GED, required

Work Experience

• A minimum of two years in management, staffing, or customer service, required
• Previous experience with developmentally disabled adults, preferred

Certification or License

• Current Louisiana Driver's License, required
• Satisfactory Motor Vehicle Record, required
• Attendance at mandatory training and in-services, required

Special Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees
• Ability to perform basic mathematical operations using whole numbers, fractions, and decimals; ability to compute rate, ratio, and percent and to interpret bar graphs
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations
• Basic knowledge of Microsoft Word, Outlook, and Excel; ability to compose narrative reports and emails; ability to use the online scheduling program used by the residential and supportive independent living programs

Other Considerations

• Satisfactory Motor Vehicle Record required
• Must pass background screening, including pre-employment drug test and background check
• Maintains a professional appearance at all times

JOB FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Staffing & Operations

• Assist program managers and other administrators during non-business hours; coordinate replacements for absent shift staff to ensure adequate staffing in group homes
• Record staff absences and reasons for absences for each shift
• Make adjustments to DSP staff assignments based on client census in each group home and facility need
• Ensure that essential information is passed on to the incoming Site Manager at each shift change

Client Oversight

• Validate client outings for approval and staff compliance; maintain up-to-date records of the location of all residential clients at all times during the shift
• Maintain daily client census log and client sign-in/out sheets
• Clock clients in and out of the day program when entering and exiting through the front gate
• Assist staff in behavior management of clients across all programs
• Regulate vehicle and pedestrian traffic at the facility entrance for smooth client drop-off and pick-up; enforce safety procedures for pedestrians and clients

Facility & Security

• Make routine checks of campus facilities and gates; lock and unlock gates at appropriate times of day
• Monitor cameras in group homes and on-campus, dependent on client location, to ensure safety of clients as well as staff
• Maintain keys for all facilities and vehicles; coordinate vehicle usage
• Permit authorized persons to enter property; maintain a sign-in/out log of all visitors, contractors, and client family members; notify the appropriate staff member when visitors proceed to their office
• Call 911 (police or fire department) in the event of fire, presence of unauthorized persons, medical emergencies, or as directed by administrative staff
• Contact the appropriate repair service in the event of an emergency and notify the Facilities Manager
• Accept and document the safekeeping of credit cards, cash, and other valuables

Communication & Reporting

• Review previous Site Manager Reports for updates relevant to their shift
• Answer phones and route calls appropriately
• Provide a narrative of activity related to clients, staff, and the main campus for each shift, clearly documented in Site Manager Report
• Inform facility administration and the Case Managers of unusual occurrences and important incidents

General

• Uphold Magnolia's mission, vision, values, and Person-Centered philosophy in all interactions with clients, staff, and the community
• Assist with hurricane evacuation and other natural and/or man-made disasters
• Maintain a professional image as a representative of Magnolia
• Perform other related duties as assigned

PHYSICAL ACTIVITIES AND DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, walk, use hands to handle or feel objects, reach with hands and arms, and talk or hear
• Frequently required to climb or balance and stoop, kneel, crouch, or crawl
• Occasionally required to sit; must infrequently lift and/or move up to 50 pounds
• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Regularly exposed to outside weather conditions; occasionally exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles
• Work environment noise level is usually moderate