Service Coordinator

Virtual Vocations Inc

Managing daily service and installation operations, the full-time remote Service Coordinator will drive customer satisfaction through efficient scheduling, strong organization, and addressing service-related issues while coordinating with technicians and subcontractors. Key responsibilities Schedule and coordinate service calls for plumbing and minor repairs while managing technician schedules nationwide Address customer complaints and service-related issues promptly to maintain positive relations Create work orders, ensure data is updated in scheduling software, and upload service tickets into CRM Required qualifications 5+ years of HVAC/Plumbing/Service Dispatching experience Proficient in CRM software, specifically Salesforce Demonstrated ability to prioritize tasks and adapt to evolving circumstances Dependable with thorough follow-up and responsiveness Ability to remain calm and composed while communicating with customers

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Vacancy posted 22 hours ago

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