Customer Service Intern - Retail |Long Island, NY

Customer Service Intern - Retail

As a Customer Service Intern, you will support our team in delivering exceptional service to our valued retail customers. This internship provides hands-on experience in a fast-paced environment, where you will assist with customer inquiries, order processing, and problem resolution.

You will gain exposure to internal systems, cross-functional collaboration, and day-to-day customer service operations, while building strong communication and organizational skills.

M-F, day shift (40hrs) in our Long Island, NY (Bethpage) office location for the summer.

Compensation for this position is $18/hour.

Responsibilities:

• Support the team in handling inbound customer inquiries and determining appropriate next steps
• Assist with order entry and processing using internal systems
• Provide customers with basic pricing, product, and delivery information
• Collaborate with internal departments to help resolve customer questions and concerns
• Serve as a point of support between customers and the sales team
• Participate in outbound communications to update customers on promotions and product availability
• Assist customers with product selection based on their needs
• Utilize internal tools to check product availability and recommend alternatives
• Help investigate and resolve shipping discrepancies or order issues
• Support documentation efforts, including proof of delivery and internal records
• Assist with sample orders and follow up with customers as directed
• Gain exposure to internal systems (e.g., WLS) and support basic data entry and inventory-related tasks

Requirements:

• Currently enrolled in a high school (senior year) or college/university program
• Strong communication and interpersonal skills
• Positive, customer-focused attitude
• Ability to multitask and stay organized in a fast-paced environment
• Willingness to learn and take initiative
• Basic computer skills, including Microsoft Office (Outlook, Excel, Word, Teams)
• Interest in customer service, sales support, or business operations

At Bunzl, we believe internships should be meaningful, educational, and career-building. As a Recruiting Intern, you'll

• Work directly with experienced Talent Acquisition professionals
• Gain exposure to corporate recruiting best practices
• Build professional skills that translate to future HR and recruiting roles
• Develop your professional network within a global organization that is a leader in its industry
• Be considered for continued part-time employment during the school year based on performance and business needs

The perks of being a Bunzl team member don't stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• 401K with generous company match
• Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.