Department Manager

# Department ManagerTROY-US 231 (03158)## Job Description**Overview**Murphy Family Restaurants is a family-owned franchisee for over 30 McDonald's across Southeast Alabama and the Florida Panhandle. We are looking for dynamic **Department Managers** to join our growing team! Department Managers lead shifts and directly support the General Manager with internal functions to achieve restaurant performance and quality standards.This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work week – typically (3) 10-hour shifts and (2) 9-hour shifts.**Responsibilities include but are not limited to**:* Responsible for managing the restaurant with the General Manager, including oversight over all store operations from production to guest service areas; direct the work of team members, both managers and crew* Assist General Manager as necessary to ensure restaurant meets performance expectations* Coach and role model McDonald’s guest and service experience behaviors, ensuring end-to-end consistency in service delivery, especially with crew members* Provide an environment that fosters continuous employee development, learning and teamwork; set the example through coaching and personal development planning**Manages a department within the restaurant (People, Kitchen, and/or Guest Services)**:* **People Department:** Analyze restaurant labor and crew capability needs for crew under direction of General Manager; prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedules meet business needs* **Kitchen Department:** Manage inventory levels to meet operating needs and budget; prepare inventory forecasts and ordering recommendations for General Manager approval, and ensure related activities are coordinated (i.e., receiving deliveries); perform trend analysis on food costs to inform planning* **Guest Services Department:** Coordinates POP and merchandising execution so that proper elements are in place; ensure crew and managers are trained in service procedures to deliver a great customer experience**Additional responsibilities**:* Ensure food safety is always maintained and in accordance with procedures; ensure team members understand their role and are up to date on training and procedures* With the General Manager, perform and assign maintenance activities to ensure restaurant meets or exceeds standards of excellence (proactive planning, cleanliness, procedures); collaborates with General Manager to ensure coverage and troubleshooting emergencies* Appraise team members’ (both managers and crew) productivity and efficiency for the purpose of recommending promotion, termination, or other change in status* \*Other duties as assigned**Qualifications**:* 1-3 years of quick service restaurant management experience* Demonstrated experience leading a team in in a fast-paced managed environment* Strong leadership skills with the ability to coach and mentor a team* Ability to communicate effectively and professionally* Strong customer service skills with a support focused-mindset* Achievement oriented with strong organizational, interpersonal and problem-solving skills**Benefits**:* Competitive pay* PTO + Paid Vacation + 5 paid holidays per year* Company provided insurance – shared expense employer contribution* Company paid Telehealth (Doctor on Demand)* $3,000/year in college tuition assistance* McDonald’s training and advancement opportunities* Free meals* 30% National Employee Discount, at participating locations* Exclusive discount program**Additional Info**:\*This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. #J-18808-Ljbffr