Compassionate Medical Assistant Pain Management Clinic

Medical Assistant

Edgerton, WI

Pain Management Group is looking for an experienced, full-time Medical Assistant to join the pain management programs at Edgerton Hospital (Edgerton, WI).This position performs a variety of routine administrative and clinical tasks to ensure the smooth and efficient operations of the pain management clinic. The MA is responsible for coordinating and performing general office functions and receptionist duties including greeting patients, maintaining patient schedules & patient reports, typing correspondence, filing, answering phones and transmitting messages. This position is clinically competent and assists in delivery of direct patient care under the supervision of a licensed nurse or physician.

What is in it for you:

• Vision insurance
• Dental insurance
• Health benefits
• 401k
• Paid holidays
• PTO
• PAY: $21.00-$24.00 per hour, offer dependent on experience

What you need to be qualified:

• Certified Medical Assistant required
• Certified Medical Administrative Assistant (CMAA), preferred
• BLS certification required within 30 days of hire or transfer required
• High School diploma or equivalent, Medical Assistant Certificate Program
• Medical Assistant with an Associate Degree, preferred
• Previous experience in physician office and billing
• Previous experience performing venipunctures
• Able to manage multiple priorities effectively
• Strong computer and Microsoft Office skills
• Good communication and organizational skills
• Able to take immediate action in serious situations
• Able to read and follow instructions in English

What else you can expect:

• Assist in delivery of direct patient care as directed.
• Support clinic team to follow the performance expectations for reaching the key performance indicators (KPIs) for a sustainable program: market capture goals, seeing four patients per hour, reaching 30% procedure ratio, and completing time out and chart audits to monitor quality of care.
• Complete accurate documentation in patient records and charges as directed.
• Correctly identify patient by name for any direct care procedures and/or treatment, check identification of patient by use of their name band and ensure that a patient is always banded with proper name as required.
• Accurately schedule all clinical and procedure appointments as required. Continuously maintain and monitor schedules to ensure full daily appointment utilization.
• Support and assist secretary for Pre-Registration and Registration of all clinical and procedure patients per hospital policy and processes.
• Transmit charge sheets to third party billing service in a timely and accurate manner.
• Answer telephone promptly, direct calls appropriately, and relay messages.
• Assemble New Patient Packets and process for mailing daily as needed.
• Prioritize a wide variety of tasks, meet tight timeframes, adjust to unexpected or unscheduled demands, and revise work accordingly.
• Perform various clerical duties such as copying, filing, typing, statistical information gathering, and others as requested.
• Responsible for in-coming and out-going referrals.
• Enter data into iStats and hospital database when required.

What you need to know about Pain Management Group: Pain Management Group (PMG) partners with hospitals to manage socially and medically responsible pain management centers that deliver outstanding clinical care with quantifiable outcomes. Through PMG’s model of clinical accountability and integrated team process, PMG partner hospitals and contracted providers strengthen their communities by offering a balanced approach to pain treatment.

We partner with health systems and independent hospitals to provide safe and responsible pain management care in the communities they serve. Our partners are provided with the blueprint and ongoing program management resources to cultivate a robust, outpatient pain management service line through Balanced treatment approach, Hosital-based model, Program sustainability, Quantifiable outcomes and results.