Application Support Analyst

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Site Support Application Analyst will provide support to Community Health Network end users. This Analyst will be responsible for partnering with IT Solutions, informatics, super users, and operational staff and/or leaders. This role works with these partners to provide solutions to design, delivery, communication, and training. This role may also contribute to special project work assigned under the guidance of leadership. Individuals in this role will also possess and apply a broad knowledge of principals, practices, and procedures of a particular field of specialization to the completion of moderately difficult assignments/tasks. These assignments/tasks may include planning, system analysis, application building, testing, maintenance, and support. The Site Support Application Analyst also understands the interdependencies of the applications they support and follows appropriate change control and project management methodologies as necessary. Exceptional Skills and Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. Bachelor’s degree or equivalent work experience in Information Technology, clinical/healthcare required. In lieu of the above education requirements, a combination of experience and education will be considered. Minimum of two (2) years of Information Technology and/or clinical/healthcare experience required. Epic experience strongly preferred. Strong networking, interpersonal and relationship-building skills. Strong teamwork skills, focused on developing high-performing teams. Listening actively, responding with empathy, and acting with compassion. Ability to provide advice and guidance to co-workers. Understanding and utilization of Epic applications. #J-18808-Ljbffr