Psychiatric Assistant I/II/III, Quality Improvement

Psychiatric Assistant I/II/III, Quality Improvement

Job Category: Support Staff Requisition Number: PSYCH001715

Full-Time

Administrative Office 8912 Volunteer Lane Sacramento, CA 95826, USA

Description

*$1,000 Hiring Bonus, Additional $1,500 Spanish Speaking *

Qualifications

Education & Experience

Psychiatric Assistant I

• A minimum of a high school diploma or GED required, plus one (1) year of customer service, medical/helping profession direct service experience, or administrative support services experience required

Psychiatric Assistant II

• A minimum of a high school diploma or GED required, plus two (2) years of progressive experience in customer service, medical/helping profession direct service experience, administrative functions, and systems integration experience required

Psychiatric Assistant III

• A minimum of a high school diploma or GED required, plus three or more (3+) years of progressive experience in customer service, medical/helping profession direct service experience, administrative functions, and systems integration experience required
• Experience in developing & implementing system improvements, training development, facilitating meetings and providing coaching required

Essential Job Functions

Psychiatric Assistant I/II:

• Accurately enter data into internal and county electronic health databases
• Take vitals on clients during doctor visits or vital drop-in clinics
• Review and schedule psychiatric appointment requests
• Gather signatures for treatment plans and informed medical consents
• Provide excellent communication and services when working with families
• Work with external partners in continuity of care
• Review and give out written prescriptions to clients
• Verification of pharmaceutical information in electronic records
• Research external medical prescriptions
• Scan, copy, and input medical documentation into electronic record
• Process referrals and ensure program access to referrals
• Facilitate the scheduling of appointments with primary care providers
• Manage tracking tool which provides data on expiring psychiatric documents
• Prepare templates for psychiatric requests such as Prior Authorization Requests and treatment summaries
• Communicate with doctors and direct care staff to ensure coordination of care for youth and families
• Facilitate Medication Monitoring Audit
• Process records request
• Other duties as necessary for the agency, as assigned

Psychiatric Assistant III:

Performs essential job functions of a Psychiatric Assistant I/II in addition to the following:

• Creating and managing the documentation of practices and systems within the team & agency
• Creating and implementing training on records requests and coordination with Psychiatry services
• Monitors and maintains current doctor Census and reports out to Manager current availability for appointments.
• Reviews current trends in psych appointments and collaborates with management to support efficiency and cross department collaboration
• Supporting with review, collection and export of charts & evidence for various counties and state audits
• Co-facilitating team meetings and contracted psychiatrist check-in meetings.

Agency Specific

• Performs all duties in a manner consistent with the principles and values of agency, while adhering to applicable professional codes of ethics, the agency's policies and procedures, contractor requirements, and regulatory requirements.
• Model and communicate appropriate positive attitudes toward the agency's Mission, Vision, and Values
• Work collaboratively with all agency programs and staff to provide support as needed
• Utilize and maintain calendar with all work-related details in order to manage time effectively and share calendar information with coworkers
• Participate in on-going training to expand and develop professional skills
• Perform other duties as necessary for the agency, as assigned

Employment At-Will Employment at the Agency is terminable at-will, which means that employment may be terminated at any time, without cause or reason, by either the employee or the Agency. In addition the Agency may also demote, layoff, transfer or reassign employees at any time at its sole discretion without cause or reason.

Check out our Diversity, Equity & Inclusion Statement

CompensationThis position may be filled at any level listed in this posting. Level determination is based on the role's minimum qualifications and the candidate's directly relevant experience and scope of responsibility.The posted salary bands represent the full pay range for each role and reflect opportunities for compensation growth over time. The typical hiring ranges reflect where we reasonably expect to make offers to new hires based on relevant experience, qualifications, and internal equity.Level I Typical hiring range: $22.00 $26.00 per hour Full salary band: $22.00 $32.00 per hourLevel II Typical hiring range: $24.00 $28.00 per hour Full salary band: $24.00 $34.00 per hourLevel III Typical hiring range: $26.00 $31.00 per hour Full salary band: $26.00 $36.00 per hourCompensation offers are made through our established compensation framework to promote fairness, consistency, and internal equity.

Qualifications

Skills

Preferred

Written and verbal communication

Advanced

Work mobile, fast paced environment

Advanced

Work Independently

Advanced

Time management

Advanced

Proof of automobile insurance

Intermediate

System management

Advanced

Multi-tasker

Advanced

Flexibility in schedule

Advanced

Culturally competent

Advanced

Computer skills

Advanced

Collaborative

Advanced

Attention to detail

Advanced

Ability to use laptop computer

Advanced

Adhere to all confidentiality requirements

Advanced

Education

Required

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.