Operations Manager

Provide senior leadership across the Community Beds and System Operations portfolio To facilitate the Operations Centre daily meetings, co-ordinate the flow of patients through key Trust serviced including Intermediate Care beds, Community Nursing and therapy , ensuring appropriate placement of patients according to their clinical need. Work with the Service Leads to ensure service and team development, ensuring that patients receive care closer to home. First level on-call response during service hours Ensure activity data and information is recorded and correlated into reports on a daily basis Acts in a supportive, informative, and sensitive manner towards patients, relatives, visitors and colleagues at all times. To monitor the trigger factors associated with, and when necessary implement the Trusts Escalation Plan in order to minimise service crisis through effective planning. Prioritises workload, being aware of competing pressures. Norfolk Community Health and Care NHS Trust Norfolk Community Health and Care NHS Trust Norfolk and Norwich University Hospitals NHS Foundation Trust #J-18808-Ljbffr Allscreens Nationwide Ltd