Collector-Third Party

Description

National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center. The ideal candidate is dependable, money-motivated, detail-oriented, and has excellent customer service skills. The ability to listen, respond with creative solutions, and overcome objections are important aspects of this position.

• Biweekly pay schedule
• Set schedule - no weekends
• Great benefits including health, dental, vision, life and 401K
• Vacation and Personal Days
• Growth opportunities
• Casual dress
• Extensive, paid training to teach you about the industry and provide you with all of the necessary tools to succeed

Responsibilities

• Contact consumers by phone to resolve the outstanding balance owed
• Find creative solutions to secure repayment
• Discuss and negotiate applicable repayment programs while adhering to all state and federal laws including the Fair Debt Collection Practices Act
• Maintain high level of customer service

Requirements

• Excellent customer service, communication and active listening skills
• Ability to negotiate, be assertive, and professional at all times
• General computer knowledge and typing skills
• Capability to adhere to schedule requirements
• Reliable transportation