Veteran Support Coordinator (Office of Veteran Success)

The University of South Florida (USF) Office of Veteran Success (OVS) has served the needs of USF student veterans and their families since 1973. OVS offers specialized programs, within a supportive learning-centered environment, to veterans and eligible dependents. OVS aims to assist military-connected students transition from military-to-academic into a meaningful career providing success beyond service. Through connectedness with our campus partners, we provide academic success, personal growth, and professional development opportunities. The agreed consistent and sustained support by USF to the Department of Education in 2016 provides student-centric coordinated services for military-connected students across OneUSF. This position requires considerable contact with student veterans and other military-connected students through academic mentoring sessions, advising appointments, and workshops. This contact requires demonstrated human relations and communications skills as well as strong written communication. Veteran Support Coordinator is expected to possess extensive knowledge about academic programs, policies, procedures, and VA Educational Benefits rules and regulations. The coordinator must interpret student veteran needs and academic progress and provide individualized service, as well as assisting students who might have difficulties. The targeted student population is all student veterans, all academic levels, and all standings at USF, with a focus on full-time undergraduate student veterans, both FTIC and transfer. Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. About USF The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) [ Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations [ webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.