Epic Cadence Analyst

Roles and Responsibilities Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. Collaborate with business stakeholders to gather requirements and translate them into system configurations and workflow improvements. Design and optimize scheduling, registration, admissions, referrals, authorization, insurance verification, and patient throughput workflows. Lead medium- to large-scale Epic enhancements, upgrades, and implementation initiatives through design, build, testing, and deployment. Configure visit types, work queues, registration forms, referral templates, provider records, and related application components. Serve as the subject matter expert (SME) for Epic Patient Access modules and related operational workflows. Perform workflow analysis, troubleshoot application issues, and implement system enhancements. Participate in design reviews, validation sessions, testing, and change management activities. Identify opportunities for system optimization and collaborate with cross-functional teams to implement improvements. Support production issues, incident resolution, and on-call activities as required. Develop and maintain functional documentation, configuration standards, and testing artifacts. Partner with training teams to develop application-specific training materials and support end-user education. Mentor junior analysts on Epic functionality, best practices, workflow design, and system configuration. Ensure compliance with organizational standards for configuration management and change control. Communicate effectively with stakeholders throughout the project lifecycle. Required Qualifications Bachelor's degree in Information Technology, Healthcare Informatics, Computer Science, or a related field (or equivalent experience). 4+ years of experience supporting Epic Patient Access applications in a healthcare environment. Active Epic Cadence Certification. Strong knowledge of Patient Access workflows, including: Patient Scheduling Registration Admissions Patient Flow Insurance Verification Real-Time Eligibility Referrals and Authorizations 4+ years of experience configuring and supporting Epic Patient Access modules. Experience leading application enhancements, upgrades, and testing activities. Experience with workflow analysis, system configuration, troubleshooting, and documentation. Strong analytical, communication, and stakeholder management skills. Experience with Decision Trees.