Banquet Server - Anchorage Convention Centers

Banquet Server

This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Essential Duties and Responsibilities

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attends pre-function meeting for briefing of event details.
• Provides friendly and courteous customer service at all times.
• Remains at assigned station and perform duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Banquet Captain.
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.
• Adheres to strict grooming standards and policies of company.
• Follows service standards, procedures and guidelines.
• Performs other duties as assigned and deemed necessary.

Qualifications and Requirements

• Minimum of six (6) months' work experience in service-oriented environment

Skills and Abilities

• Knowledge of catering services and terminology
• Strong guest service skills
• Ability to get along well with others
• Ability to receive and carry out instructions in a timely manner

Compensation

Competitive Union wage with benefits available through Union membership

Working Conditions

Location: On Site at the Anchorage Convention Centers

Physical Demands

• Must be able to work a flexible schedule, including weekends and holidays.
• Work hours may range from very early morning to late night.
• Work is primarily indoors. Some outdoor work may be required.
• Work will be performed in many different areas of the Anchorage Convention Centers, as well as off-premises, including the Alaska Railroad.
• Work will involve a considerable amount of walking, lifting, and other high-exertion activities.
• Must be able to frequently lift at least 30 lbs. and can carry a service oval tray with up to (8) eight loaded entre plates/covers throughout the course of an entire event.
• Must be able to work in a crowded, high-activity, high-demand environment.
• Flexibility is required, as to the ability to meet all requests upon demand.
• Duties require the use of considerable initiative, creativity, judgment, problem-solving, and working under minimal direction.
• Requires working under deadlines or pressure, dealing with difficult people or situations involving complex issues, and establishing and maintaining cooperative and productive work relationships.
• Other duties may be assigned.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.