Senior Manager, CX Analytics & AI Strategy
DoorDash, Inc.
DoorDash, Inc. is seeking a Senior Manager, Analytics for Customer Experience to lead and grow the analytics team supporting core support experiences. You will set the measurement framework for resolution quality across both human-assisted and AI-driven channels and partner with CX, Product, Engineering, Operations, and AI/ML to translate data into strategic improvements. You will mentor data scientists, drive an analytical vision, and oversee the roadmap for customer interactions. #J-18808-Ljbffr DoorDash, Inc.
Vacancy posted 3 days ago
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