Product Management Lead Analyst - Payments Governance

The Product Management Lead Analyst is a senior‑level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain a competitive position. Responsibilities Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers. Participate in day‑to‑day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results. Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients. Provide informal guidance or on‑the‑job training to new team members. Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions. Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps in business plans. Implement team procedures, client problem resolution, and client management. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications 6‑10 years of relevant experience. Experience in operational risk management or other control‑related functions in the financial services industry. Knowledge of marketing, credit, acquisitions, product development, and/or analytics. Ability to work unsupervised and adjust priorities quickly as circumstances dictate. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Consistently demonstrates clear and concise written and verbal communication. Demonstrated analytical skills. Demonstrated problem‑solving and decision‑making skills. Education Bachelor’s degree/University degree. Master’s degree preferred. Location & Compensation Primary location: NC‑CHARLOTTE (BALLANTYNE). Full‑time position. Salary range: $107,120.00 – $160,680.00. In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi