Site Manager

Job Overview The Site Manager will be responsible for directing company programs and implementing company policy to ensure total compliance with contract duties between company and customer. Roles & Responsibilities Plan and develop work schedules to ensure adequate service. Prepare schedules for service personnel and assign personnel to routes. Inspect and evaluate the physical condition of establishments for program compliance, i.e., safety, quality, and service. Audit and maintain inventory supplies and equipment. Investigate and promote improved equipment and methods. Review customer service requests to determine the cause of the request, type of malfunction, and address with manager. Implement organization policies and goals. Analyze and facilitate budget requests to identify areas for reductions. Assist in the promotion of services performed to develop new markets, increase market share, and obtain a competitive position in the industry. Inspect plant and evaluate use of space and facilities. Assist with plans, budgets, and schedule modifications including cost estimates, bid sheets, and contracts. Ensure that the site meets budget goals on a sustaining basis. Assist in the development of long‑range plans, conceptual designs, and capital outlay requirements for program/process improvements. Coordinate program specifications, requirements for proposals and contracts, and associated documents. Compile data for preparing estimates. Maintain and report on the financial aspect of the business, such as labor hours, overhead, supplies, expenses, billing, forecasting and any changes to these areas. Maintain a safe work environment for self and employees. Ensure compliance with local, state, and federal regulations such as FLSA, OSHA, ADA, etc. Direct supervisory management engaged in support of facilities programs. Act as liaison between the company, customers, clients, employees, and subcontractors. Maintain contract and contractor status databases. Review all correspondence concerning contractors and respond as appropriate. Establish and maintain contact with contractors to ensure the smooth working of the contract process. Conduct and attend meetings to communicate top‑down and bottom‑up on a consistent real‑time basis with customers, clients, and employees. Assist with human‑resource concerns and issues. Travel may be required. Qualification Education: Bachelor’s degree in business, communications, or a related field from a four‑year college or university with 2–5 years of experience, or equivalent combination of education and experience. Certificates, licenses or registrations: May be required to have a valid driver’s license. Languages: Bilingual a plus. Skills and abilities: Strong verbal and written communication, customer service, problem solving, time management, project management, planning, presentation, interviewing, coaching and training skills, knowledge of Microsoft Office and computer skills. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information and respond to questions from groups of managers, customers, employees, and the public. Supervisory Responsibilities Carry out management responsibilities in accordance with the organization’s policies and applicable laws. Interview, hire, plan, assign, and direct work; conduct performance evaluations, reward and discipline employees; address complaints and resolve problems. Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. Benefits SBM offers a comprehensive benefit package. For more information, visit the SBM website. Equal Employment Opportunity SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #J-18808-Ljbffr SBM Management Services, LP