Operations Lead

Tractorbeam AI, Inc. Operations Lead Chicago, IL · Full time
Our team works across several customers at once. The Operations Lead builds and runs the systems that keep it sharp: who's working on what, what's at risk, what's next, and whether the business is healthy. You'll work directly with the founders and own how the company operates. This is a builder's role. Most of what you run, you'll design first.

Description
About Tractorbeam
Tractorbeam is an applied AI company in Chicago. We help large companies put AI to work on the things that actually run their business, and we're building the platform that makes it repeatable.

We're a small, senior team. Our customers include some of the largest firms in finance, healthcare and software. Every person we hire shapes how the company works.

What you'll do

Run the operating rhythm: weekly reviews, project health, and quarterly planning

Match customer demand to team capacity and plan hiring around it

Own how work moves from first conversation to contract to delivery

Build the models and dashboards we run the company on

Run the back office: contracts, vendors, invoicing, compliance, recruiting, and onboarding

Find bottlenecks and fix them with lightweight systems, using AI tools heavily along the way

You might be a fit if you

Have 2+ years in business operations, strategy, consulting, or technical program management, ideally at an early-stage startup

Understand the numbers behind a growing business: pipeline, capacity, and margin

Are strong in spreadsheets, with SQL or BI tools a plus

Write clearly and can get engineers, customers, and founders aligned on the same plan

Like building process that people actually use

Are low ego and high ownership

Logistics

In office at 215 N Peoria, Chicago

Up to 15% travel

Competitive salary and equity

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