Hotel Front Desk Night Auditor

Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

Responsibilities

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Ensure all guests feel they are having an exceptional experience at the property
• Process additional administrative, bookkeeping, and accounting procedures as required

Qualifications

• Flexible overnight hours are required
• Some college is preferred but a high school diploma or equivalent is required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Outstanding communication skills and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Compensation 15.00 - 16.00 hourly About Hampton Inn by Hilton Ocoee Orlando

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.