End User Computing Services Administrator

Senior Endpoint Engineer — JAMF & Linux Administration

Location: Palo Alto California (Hybrid) Shift Schedule: Monday – Friday (9am – 5pm PST) Type: Contract Duration: 6 months.

Job Description

We are looking for a Senior Endpoint Engineer with deep expertise in Apple device management and Linux device management to join our Enterprise IT team. In this role, you will be the primary owner of our JAMF environment and Linux fleet, ensuring devices are secure, compliant, and consistently managed at scale. You will work closely with Security, Engineering, and IT Operations teams to deliver reliable endpoint experiences across the organization.

Key Responsibilities

• Own and administer the JAMF Pro environment — including device enrollment, configuration profiles, policies, patch management, and smart groups
• Manage the full Apple device lifecycle (macOS, iOS, iPadOS) from provisioning through decommissioning using JAMF and Apple Business Manager (ABM)
• Administer and maintain Linux endpoint device management across the enterprise fleet — including enrollment, configuration, compliance policies, and patch management for Linux endpoints using tools such as Canonical Landscape, Fleet, or similar Linux MDM solutions
• Design and enforce security baselines and compliance policies across macOS and Linux platforms
• Develop and maintain JAMF policies, scripts, and extension attributes to automate device management workflows
• Lead end-to-end deployment testing for all policy changes, OS updates, and software rollouts before production release
• Own software currency across the macOS and Linux fleet — managing patch cycles, OS upgrades, and application lifecycle management
• Manage and maintain the JAMF Self Service portal — ensuring apps and resources are correctly published and available to end users
• Write and maintain shell scripts and automation tooling to support system configuration, reporting, and remediation
• Partner with Security teams to ensure endpoint posture meets organizational and compliance requirements (e.g., CIS benchmarks, SOC 2)
• Follow and contribute to formal change management processes — including submitting RFCs, documenting changes, and communicating impact to stakeholders
• Troubleshoot complex endpoint issues across macOS and Linux environments, serving as the escalation point for junior team members
• Create and maintain technical documentation, runbooks, and SOPs for all managed platforms
• Evaluate emerging JAMF features, Apple platform updates, and Linux tooling to inform the team's roadmap

Required Qualifications

• 5+ years of experience in enterprise endpoint management with a strong focus on JAMF Pro administration
• Expert-level knowledge of macOS and iOS/iPadOS device management using JAMF Pro and Apple Business Manager
• Hands-on experience with Linux endpoint device management at scale — including policy enforcement, software distribution, OS patching, and compliance reporting across Linux desktop/laptop fleets
• Proficiency in shell scripting (Bash) for automation, reporting, and system configuration
• Strong understanding of macOS and Linux security hardening, including CIS benchmarks and endpoint compliance frameworks
• Experience with JAMF Self Service, smart groups, extension attributes, and policy scoping
• Solid understanding of PKI, certificate management, and identity integration (LDAP, SSO, Okta, or similar)
• Strong working knowledge of change management principles and processes — including submitting, documenting, and communicating changes through formal change control workflows (CAB, RFC, etc.)
• Experience working within ITSM frameworks such as ServiceNow or Jira
• Proven ability to lead end-to-end deployment testing with staged rollouts and rollback planning

Preferred Qualifications

• JAMF certifications: Jamf Certified Tech (JCT), Jamf Certified Admin (JCA), or Jamf 300/400
• Experience with configuration management tools such as Ansible, Puppet, or Chef for Linux fleet management
• Familiarity with Microsoft Intune or other MDM platforms in a co-managed environment
• Experience with endpoint detection and response (EDR) tools such as CrowdStrike or SentinelOne on macOS and Linux
• Exposure to containerization and cloud environments (Docker, AWS, GCP) from an endpoint/infrastructure perspective
• Experience in a high-growth or manufacturing/tech company environment

What You'll Bring

• Deep technical expertise paired with a pragmatic, solutions-oriented approach
• Ability to operate independently and lead complex initiatives with minimal oversight
• Strong written and verbal communication skills — able to document clearly and collaborate across Security, Engineering, and IT teams
• A proactive mindset — identifying gaps and improving systems before they become problems
• Mentorship instincts and a willingness to elevate the broader team