AR/Collections Specialist & Office Administrator

AR / Collections Specialist & Office AdministratorSurfside Laundry – Panama City Beach, FLSurfside Laundry is seeking a dependable and detail-oriented AR / Collections Specialist & Office Administrator to join our team at our Panama City Beach facility. This role is ideal for someone with strong accounts receivable and collections experience who also enjoys keeping an office organized, supporting daily administrative needs, and assisting with HR-related tasks.The most important part of this position is account collections experience. We are looking for someone who is comfortable following up on outstanding accounts, communicating professionally with customers, and helping maintain accurate financial records.Key ResponsibilitiesAccounts Receivable & CollectionsManage accounts receivable activity and follow up on outstanding balancesContact customers regarding past-due invoices and payment statusMaintain accurate records of collection efforts, payments, and account updatesResearch and resolve billing questions or payment discrepanciesWork with management to identify collection priorities and account concernsPrepare reports related to AR, aging accounts, and collections activity as neededCommunicate professionally and consistently with customers while maintaining strong business relationshipsOffice AdministrationHelp keep the office organized and running efficientlyAnswer phones, respond to emails, and assist with general office communicationMaintain files, records, and office documentationAssist with ordering supplies and coordinating basic office needsSupport management with administrative projects and reporting as assignedHuman Resources Administrative SupportAssist HR with administrative duties as assignedHelp maintain employee files and documentationSupport onboarding paperwork, recordkeeping, and general HR coordinationAssist with scheduling, forms, and employee communication when neededQualificationsPrior accounts receivable and collections experience requiredStrong communication and follow-up skillsProfessional, courteous, and confident when discussing payment mattersExcellent attention to detail and organizational skillsAbility to handle sensitive and confidential information appropriatelyComfortable using computers, email, spreadsheets, and office softwareAbility to manage multiple priorities in a fast-paced environmentPrevious office administration or HR administrative support experience is a plusIdeal CandidateThe ideal candidate is proactive, organized, and persistent in a professional way. You understand the importance of timely collections, accurate records, and clear communication. You are also willing to jump in where needed to support office operations and administrative HR tasks.Why Join Surfside Laundry?Surfside Laundry is a growing commercial laundry operation with a team-focused environment. This position offers the opportunity to play an important role in the financial and administrative side of our Panama City Beach facility while working with a supportive team.Apply TodayIf you have strong collections experience and enjoy administrative work in a busy office setting, we would love to hear from you.Apply today to join Surfside Laundry in Panama City Beach, FL as our AR / Collections Specialist & Office Administrator.