Medical Assistant

Medical AssistantEquitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with candidates via official @equitashealth.com email addresses, requesting basic contact information only and never Social Security numbers during early hiring stages, with interviews scheduled via email and conducted through Microsoft Teams links only. Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. The Medical Assistant supports the clinical team by completing clinical and administrative tasks related to patient care at the direction of the nurse (RN/LPN) or provider (MD/DO/NP/PA/Psych/Clinical Pharmacist). Hourly Pay Range: $18.13hr- $21.78Benefits include PTO, vision, dental, health, 401k, and sick time.Essential functions of the job include, but are not limited to, traveling, driving or having reliable transportation; written communication; utilizing a computer for typing and patient care; attending meetings.Major areas of responsibilities include: rooming patients, obtaining vitals, and updating basic health information in electronic health record (EHR); reviewing and completing daily tasks such as answering phones, completing prior authorizations, and handling medical records requests as requested by Leadership; administering injections as ordered and logging all medications administered in appropriate logs and trackers; preparing exam rooms for patient visits by sterilizing and cleaning surfaces, and restocking supplies; assisting provider with procedures as indicated; documenting all care provided and interactions with patients in the EHR; processing patient referrals for specialty care and follow-up, as needed, to ensure quality specialty care was provided; providing follow up phone calls to clients or other professionals as needed; adhering to the Equitas Health Care Corporate Compliance Standards of Conduct and all related policies and procedures; participating in other agency meetings as requested by Leadership; demonstrating unconditional positive regard to clients and conducting all aspects of job responsibilities with a focus on exceptional customer service; contributing to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity; conducting special projects and performing any other related duties as assigned by Leadership; anticipating the customers' needs and taking proactive steps to meet those needs by listening and taking responsibility within scope to ensure issues are resolved; assuring a clean, orderly, and functional work environment; being an effective team member who is flexible, cooperative, and willing to assist others; managing difficult or conflict situations constructively and seeking appropriate assistance; acting as a resource and mentor to new employees, students, and other team members; actively participating in departmental professional development activities; and other duties as assigned.Education/Licensure includes: completion of Medical Assistant Program, MA certification preferred, current certification in CPR/BLS, and high school diploma or GED is required.Knowledge, skills, abilities and other qualifications include: one year or greater experience as a Medical Assistant required or 120 hours of completed clinical/externship experience through Medical Assistant Program, experience working in electronic health records required. Epic experience preferred, ability to work Saturdays, excellent interpersonal, organizational, and customer service skills required, exemplary written and verbal communication skills, sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community, proficiency in all Microsoft Office applications and other computer applications required, reliable transportation, driver's license and proof of auto insurance required.Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.