Billing and Data Entry Specialist - Part Time

Billing Coordinator

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again. Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

About Side by Side Brain Injury Clubhouse

Located in Downtown Stone Mountain, GA. Safe, welcoming and purpose driven, Side by Side Brain Injury Clubhouse is a day program and member led community for brain injury survivors. Founded with support from Shepherd Center and Emory Healthcare, Side by Side provides a supportive environment for rebuilding social and work-related skills in a meaningful, productive way. Georgia's only brain injury clubhouse, Side by Side is located in the historic Stone Mountain Village. For 25 years, Side by Side has been one of the precious few resources offering purpose, community and hope for brain injury survivors. Side by Side employees are "leased employees" of Shepherd Center - receiving many of the same benefits as Shepherd Center employees including generous paid time off, health insurance and a retirement program. Side by Side is an independent 501c3 and has an independent board and independent leadership team and Executive Director.

Coordinates the billing operations of the organization. Provides administrative support including billing and collections of earned revenue as well as processing of contributions. Manages member billing files.

Enters charges for program services in accounting system and completes billing accurately, efficiently, and in a timely manner.

Maintains accurate billing records for each active and inactive member.

Stays abreast of current billing practices unique to each third-party payer and implements changes to processes as appropriate.

Assists Finance Director with maintaining billing and accounting practices to ensure continuity of organizational financial operations.

Communicates with outside payers, customers, donors, vendors, etc. effectively and willingly assists in resolving concerns in a courteous and professional manner.

Maintains Accounts Payable and generates payments in a timely fashion.

Keeps Finance Director & Executive Director apprised of any pertinent earned revenue issues.

Completes deposits including bookkeeping entries and constituent system entries.

Records member bank transactions and maintains communication with member and/or member family regarding balances.

Maintains accurate donor records by entering donor and donation information.

Prepares and sends acknowledgement letters in a timely manner to properly recognize donors.

Completes other related duties as assigned.

Education: College degree in Business or Health with commensurate experience in non-profit/healthcare administration considered.

Experience: At least 1 year of experience in non-profit finance. Proficient in project management; data analysis, management, and reporting. Proficient with data structures and technology. At least 1 year of experience working or volunteering for a non-profit organization. Experience working with people who have cognitive and/or physical disabilities is desired.

Other: Verbal and writing skills to communicate effectively. Physical ability to perform job requirements. Demonstrated ability to collaborate with peers, managers, and members. Flexibility and willingness to assist in other areas of the organization as needs arise. Good driving record, and current Georgia driver's license.

Work Environment: Normal office and community environments.

Contact Group: Side by Side stakeholders: members and their support systems, staff and volunteers, external payer and referral sources, case managers, donors, vendors, private and public agencies, accreditation agencies, professional and lay community.

Supervises: No one

Supervised By: Finance Director