Crew Member - Deli Sandwich

Job Description

Job Description

Founded in 1956, Jersey Mike's Subs is continuing to grow rapidly in Western Washington and is looking for quality full-time and part-time crew members to join our team in Redmond/Issaquah.  You must love providing “knock your sox off” customer service to be considered.

Do you ...

• Care about others?
• Believe that added effort elevates everything?
• Believe in serving high quality, fresh products with energy and urgency?
• Believe in being a part of a bigger whole and desire to give back to your community?
• Enjoy working with others as part of a team?
• Enjoy making the best submarine sandwiches on the planet while following proper procedures?
• Enjoy talking to and working with others while building and maintaining relationships?
• Work hard and gain satisfaction from giving your best in everything you do?

Are you ...

• Energetic, enthusiastic, outgoing, and well-mannered?
• Well-groomed and take pride in your appearance?
• Responsible, timely, professional, and reliable?
• Confident, sincere, and genuine?

Will you …

• Show up every day with a smile?
• Take pride in your role on the team?
• Uphold and continue the tradition of the Jersey Mike’s brand?
• Promise to deliver the Jersey Mike’s Experience to our customers?
• Take on this opportunity and give it your best effort?

Good! Keep reading. … Jersey Mike's was built on an intense sense of community and commitment to the personal growth of our people.  We give to give, not give to get. If you can bring a high-level of energy and believe that you meet all the above qualifications, then you will love working on our team.

Company History:

Jersey Mike’s Subs was originally named Mike’s Subs, which started as a small shop in the seaside town of Point Pleasant, NJ. It was unique in that the product offered was a relatively new item in American society –  the original submarine sandwich.

Fast forward to today and the authentic “Mike’s Way®” taste is available nationwide at every Jersey Mike’s Subs restaurant thanks to Peter Cancro, the Founder and CEO of Jersey Mike’s Franchise Systems, Inc. Peter started working at the original Mike’s subs when he was 14 and purchased the company in 1972 when he was just 17 years old.

• What is  Mike’s Way®?   Onions, lettuce, tomatoes, red-wine vinegar, oil, and spices.
• What is our “Sub Above"secret?Everything is high quality.
• Our certified Angus Beef top rounds are trimmed and cooked right in the store.
• Our meats and cheeses are all top-quality premium brands.
• Our bread is fresh-baked each day on the premises.
• Everything is prepared right in front of you.

• Our commitment to providing a “Sub Above”is what makes our product the most authentic tasting submarine sandwich available and is a tradition of quality we’ll never outgrow.

Responsibilities:

• Greet customers genuinely, record orders, and  serve food/beverages with a consistently positive and helpful attitude, including  answering questions about the menu.
• Input orders into a point-of-sale system and  accept payment using a credit card reader or cash register while  calculating change accurately and quickly as required.
• As a crew member,  prepare cold and hot subs to customer specifications , while  following   cooking instructions, safety procedures, and  sanitary requirements.
• Use kitchen tools safely (knives, grills, slicers, etc.) while ensuring restaurant cleanliness daily, including  clearing and wiping tables, sweeping, and mopping floors, washing and sanitizing utensils,  and  thoroughly cleaning restrooms.
• Communicate effectively  with team members and management to create  work schedules and  resolve interpersonal issues as needed.
• Handle customer concerns or complaints professionally  andin a calm manner while resolving problems according to Jersey Mike's standards and policies.
• Maintain a neat and tidy appearance by wearing a required uniform and adhering to corporate dress code.

Schedule:

• Flexible: Day shifts, Evening shifts, Weekday shifts, Weekend shifts, Overtime, etc.

Base Pay and Benefits:

• Starting Wage: $14-16 per hour based on experience.
• Standardized, hands-on training program.
• Free sandwich every shift.
• Employee discounts.
• Health and dental insurance (32+ hours).
• Opportunities to advance rapidly into Shift Lead, Assistant Manager, and Manager roles (and beyond, including potential franchise ownership someday!).
• Paid sick time.

Supplemental Pay:

• Gratuities: $5-$6 per hour (frequently more).
• Hiring bonus: $75, paid after 90 days on the job
• Bonus Program: For each pay period, get an extra $1 per hour for being on time for all your scheduled shifts and get an additional $1 per hour if you cover another employee’s shift (sick, calling out).

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

COVID-19 considerations:
To keep everyone safe, all customers and crew are required to wear masks. Pickup and delivery available. Common surfaces are sanitized on a regular basis.