Experience Server - Upscale Modern Mexican Restaurant

Job Description

Job Description

XO is not a traditional Mexican restaurant.

We're creating an upscale modern Mexican dining experience where every guest feels like they're escaping to a luxury resort. From the moment guests walk through our doors until they leave, our goal is to deliver hospitality that is warm, polished, and unforgettable.

We're looking for charismatic professionals who don't just take orders—they create experiences.

What You'll Do

• Welcome every guest with confidence and genuine hospitality.
• Host guests when they arrive and manage reservations and seating.
• Guide guests through the menu and confidently explain dishes.
• Recommend cocktails, wine, tequila, and premium spirits.
• Suggest pairings that enhance the dining experience.
• Create memorable celebrations for birthdays, anniversaries, and special occasions.
• Deliver attentive, polished service without being overbearing.
• Work closely with the kitchen and bar to ensure a seamless experience.
• Maintain a clean, organized dining room.

What We're Looking For

• Friendly, outgoing personality with excellent communication skills.
• Professional appearance and positive attitude.
• Passion for hospitality and creating memorable guest experiences.
• Ability to confidently recommend premium food and beverages.
• Comfortable working in a fast-paced environment.
• Reliable transportation.
• Evening and weekend availability.
• Previous upscale restaurant or hospitality experience is a plus, but the right attitude is even more important.

The Ideal Candidate

You're more than a server.

You're a host.

You're a storyteller.

You're confident enough to recommend a premium tequila flight, describe a perfectly cooked filet, or suggest the ideal wine pairing because you genuinely want guests to have an amazing experience.

Your goal isn't simply to serve food—it's to make every guest say, "We'll definitely be back."

Why XO?

We're building one of the area's premier dining destinations, and our opening team will help define our reputation from day one. If you're passionate about hospitality, enjoy connecting with people, and love delivering exceptional service, we'd love to meet you.

XO is an upscale Mexican restaurant opening in Fitchburg, MA. Our concept combines bold Mexican flavors with elevated presentation, premium ingredients, handcrafted cocktails, and exceptional hospitality. We are building a professional team committed to consistency, attention to detail, and creating an unforgettable guest experience. Every plate that leaves our kitchen should reflect the standards of a destination dining experience.

Company Description

XO is an upscale Mexican restaurant opening in Fitchburg, MA. Our concept combines bold Mexican flavors with elevated presentation, premium ingredients, handcrafted cocktails, and exceptional hospitality. We are building a professional team committed to consistency, attention to detail, and creating an unforgettable guest experience. Every plate that leaves our kitchen should reflect the standards of a destination dining experience.