Enrollment Technician III - Healthcare

Job Description

We are hiring an Enrollment Technician III for a contract opportunity. We are looking for candidates with strong experience in healthcare enrollment, claims operations, membership services, billing, or data analysis.

Position Details:

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• Job Title: Enrollment Technician III
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• Location: 100% Remote (Maryland, Washington, DC, or Virginia-area candidates only)
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• Interview Process: One virtual interview
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• Additional Requirement: Candidates must be available for an in-office meeting every Wednesday.
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Key Responsibilities:

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• Process subscriber and dependent enrollments accurately and on time.
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• Verify enrollment status, update membership records, and process terminations.
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• Research and resolve enrollment discrepancies.
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• Perform monthly enrollment reconciliations and ensure data accuracy.
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• Coordinate with account installation and billing teams.
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• Work with healthcare claims documents and claims keywords.
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• Support special projects and assist with training and mentoring junior team members.
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Required Qualifications:

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• Minimum 5 years of experience in membership enrollment, member services, billing, claims operations, or data analysis.
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• Strong knowledge of healthcare claims documents and claims keywords.
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• Excellent data entry skills and attention to detail.
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• Advanced Microsoft Office skills, particularly Excel.
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• Ability to navigate multiple systems and screens efficiently.
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• Strong communication, organizational, and problem-solving skills.
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