Veterinary Client Service Representative

Join the VCA Far Country Animal Hospital Team!Location: 2701 N Liahona Dr. Palmer, AK, 99645We are a small animal, AAHA accredited general practice in the beautiful Matanuska Valley. Come enjoy the Palmer area with its artistic community, scenic views and rich local culture. We are a growing team seeking to grow, learn and be the best that we can be. Our team values empathy, humor, work-life balance, compassionate patient care, integrity.VCA Far Country Animal Hospital is seeking to add a front-of-house Rock Star to our team. The successful candidate will have solid multi-tasking skills, impeccable customer service and perform with a high level of accuracy - all with a smile on your face! The team at VCA Far Country is fun, hardworking and we strive to take the best possible care of our patients and clients.We are looking for someone who:Is detail oriented and has the ability to own their oversights and mistakesAdept at learning new information quickly and are largely self-directed in performing their workAble to take feedback and direction well, with a positive can-do attitudeHas an upbeat attitude with calm demeanor, can handle stressful periods in the work dayIs absolutely committed to making the clinic the best possible environment for clients and co-workers alikeEssential duties of this position are:Greeting clients, answering multi line phone system, making appointmentsCash handling-collecting deposits and processing paymentsManaging medical records, reports and correspondenceEnsuring lobby and other client accessible areas are neat, clean and free from odors.Computer literacy, Able to utilize Word, Excel, Outlook and be adept at learning new softwareWe have a unique culture in our hospital that values each person's individual skill and personality. There's something special about you and we are excited to learn more!Why Join The VCA Family?Access to the people and financial resources of a large veterinary communityLeadership opportunitiesCareer development programsOpportunities to give back through strong Shelter partnerships and VCA CharitiesCE allowanceTuition support and sponsorshipsVet Tech license reimbursementFree wellness subscriptions (Head Space)Referral bonusesCompetitive wageMedical, dental & vision insuranceLife, long and short term disability insurancePaid parental leavePaid vacation and sick time401(k)As a member of the VCA team, your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient.Ready to grow with a collaborative and supportive team? Apply now! We look forward to getting to know you!