CASE MANAGER SUPERVISOR

Job Description

Job Description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position provides overall supervision of Case Managers at a facility.

Primary Duties and Responsibilities

• Plans, directs, and manages the duties in the case management staff.
• Responsible for the record maintenance, receiving and discharge operations of the facility.
• Develops inmate goals and responsibilities.
• Establishes and monitors inmate programs and work details and ensures all details are fully staffed by inmates.
• Reviews and monitors correspondence from members of political groups such as the judiciary, Congress, Senate, and other representatives, and prepares necessary responses.
• Assists in training staff regarding inmate management.
• Coordinates and controls the inmate payroll system.
• Prepares reports for presentation to the U.S. Parole Commission.
• Gathers information from various staff regarding inmates’ progress, adjustments, program participation, work reports, disciplinary actions, etc.
• Conducts intake screening and orientation programs to gather pertinent information and to advise inmates of required policies and procedures.
• Participates in the planning of overall institution programs and inmate activities.
• Formulates and maintains departmental budget.
• Performs staff duty officer functions as required.
• Must be knowledgeable and proficient in basic principles of inmate case management and developing inmate goals and responsibilities during the incarceration period.
• Advise inmates in areas regarding their sentences, prerelease planning, parole eligibility and hearings, and overall institution adjustment and activities.
• Initiates, responds and writes correspondence to various law enforcement agencies, judicial systems and various other parties.
• Provides liaison between the facility and contracting agency in matters pertaining to inmate case-management areas.
• Must be aware of various manuals and guidelines used by the facility.
• Advises management staff in areas of inmate management problems and other areas of concern.
• Assists in the intake screening on all new arrivals.
• Supervises staff in the maintenance of inmate central files and preparation of proper forms and documents.
• Performs periodic audits of Case Management procedures.
• Trains Case Managers and other staff in areas of responsibility.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• Bachelor’s degree in a related field.
• Two (2) years of experience in case management either through a correctional facility or in the social services field.
• Good knowledge of general office practices and procedures, including budget preparation and control.
• Must have knowledge of proper correctional philosophy and policy to assist the staff in all aspects of case/inmate management.
• Must be knowledgeable in the basic principles of inmate case management.
• Must be knowledgeable of general business practices and procedures with knowledge of principles, practices and methods used in case management.
• Ability to speak, understand and write clearly.
• Ability to deal effectively with the public, subordinates, and inmates.
• Ability to develop and implement new practices, policies and procedures.
• Ability to represent management when dealing with inmates.
• Ability to develop new practices and procedures.
• Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.