Release Manager

About Raintree Systems​ Founded in 1983 and headquartered in Chandler, AZ, Raintree is a leading AI-powered EMR and practice management platform built specifically for physical, occupational, speech therapy, and ABA organizations. Powering millions of patient visits across thousands of locations, our award-winning, all-in-one software connects clinical, billing, and operational workflows—reducing administrative complexity and empowering therapy providers to scale with confidence and deliver superior patient care. Reports to: Engineering Operations Director Remote U.This position is fully remote and may be performed ideally from one of the following U.The Release Manager coordinates software releases across multiple technology stacks, ensuring cross-team dependencies are managed, releases are ready, and customer-facing teams are prepared. Working with Engineering, Product, QA, the Release Team, and Change Management, this role provides end-to-end visibility into release status, customer impact, and feature availability. The Release Manager also performs approved feature enablement during US business hours, complementing the Release Team’s regular operations. Release Planning and Coordination Maintain a consolidated view of release schedules, cross-stack dependencies, and customer-specific requirements. Coordinate release plans across Engineering, Product, and the Release Team. Identify and escalate release risks, conflicts, and dependencies. Track feature readiness, deployment prerequisites, and customer availability across technology stacks. Execute approved customer-specific feature flag enablement during US business hours, following established procedures and change controls. Release Readiness and Quality Verify that required testing, approvals, and operational readiness criteria are complete before release. Confirm that deployment and rollback procedures are documented and validated by the responsible teams. Escalate unresolved readiness gaps and risks before release. Coordinate release readiness across Engineering, QA, Product, Implementation, Support, and other stakeholders. Ensure customer-facing teams are prepared for changes before they become available. Coordinate customer-specific release schedules and rollout readiness. Maintain accurate release status, schedules, and customer-impact information. Coordinate release notes, internal communications, documentation, and training readiness. Identify environments and supporting materials that require updates following a release. Confirm successful delivery and feature availability for intended customers. Experience in software release management, technical project coordination, or engineering operations. Understanding of software development, testing, deployment, and release processes. Ability to manage technical dependencies, release risks, and competing priorities. Experience with enterprise SaaS, single-tenant and multi-tenant products, or customer-specific deployments. Familiarity with feature flags, CI/CD pipelines, and release automation. Experience in healthcare software or another regulated industry. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Remote First Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA, Disability & Life Insurance Employee Assistance Program Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.