IT SUPPORT ANALYST

We are seeking a highly motivated and experienced IT Support Analyst to join our growing team. The ideal candidate will have a strong background in IT support and possess excellent problem-solving skills. As an IT Support Analyst, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems. Key Responsibilities: Provide technical support to employees for hardware, software, and network related issues Troubleshoot and resolve problems related to computer systems, software, and hardware Install, configure, and maintain computer systems and software applications Monitor and maintain the company's network and servers Perform routine maintenance and updates on computer systems and software Create and maintain documentation for IT systems and processes Manage user accounts and permissions Assist with the implementation of new technology and systems Stay up-to-date with the latest technology trends and advancements Collaborate with other IT team members to resolve complex issues Provide training and support to employees on new technology and systems Ensure data security and backup procedures are in place and functioning properly Assist with IT-related projects and initiatives as needed Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field Strong knowledge of computer hardware, software, and networking Experience with Windows and Mac operating systems Experience with Active Directory, Exchange, and Office 365 Excellent problem-solving skills and attention to detail Ability to work independently and in a team environment Strong communication and interpersonal skills Ability to prioritize and manage multiple tasks simultaneously Experience in the healthcare industry is a plus Benefits: Competitive salary Comprehensive health benefits package Paid time off and holidays Professional development opportunities Collaborative and supportive work environment #J-18808-Ljbffr