Business Office Manager (Long Term Care)

Job Description

Job Description

Business Office Manager
Arlington Residence and Rehabilitation Center is seeking a dedicated and experienced Business Office Manager. The ideal candidate will combine strong business office expertise with a people-first approach to resident/family relations, ensuring compliance, accuracy, and a supportive workplace environment.

Key Responsibilities

Business Office Functions

• Manage the day-to-day operations of the business office, ensuring accuracy and efficiency in financial and administrative functions.

• Coordinate billing for Medicare, Medicaid, private pay, and third-party insurance payers.

• Monitor and manage resident accounts, including monthly statements, collections, and payment arrangements.

• Maintain accurate census records and collaborate with admissions and clinical teams to ensure billing accuracy.

• Process accounts payable and ensure timely payments to vendors.

• Administer and reconcile resident trust accounts in accordance with regulatory requirements.

• Serve as the primary contact for financial inquiries from residents and their families.

• Prepare and submit required reports to corporate office and regulatory agencies.

• Train, supervise, and support business office staff (if applicable).

• Participate in audits and assist with survey preparedness related to financial operations.

• Protect resident confidentiality and handle all financial data with integrity and discretion.

Qualifications

• High school diploma or equivalent required; Associate or Bachelor’s degree in Accounting, Business Administration, or related field preferred.

• Minimum of 2 years of business office experience, preferably in a healthcare or long-term care setting.

• Knowledge of Medicare, Medicaid, and third-party insurance billing processes.

• Proficiency in Microsoft Office Suite and electronic systems (e.g., PointClickCare, MatrixCare).

• Strong organizational, communication, and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Understanding of HIPAA, financial compliance, and regulations in healthcare.

Work Environment

This position operates in a professional office environment within a healthcare facility. Regular interaction with residents, families, and interdisciplinary staff teams is expected. Occasional lifting of files or office supplies may be required.

Arlington Residence and Rehabilitation Center is an Equal Opportunity Employer