Benefits Support Specialist — Expert Help for Teams

Justworks is seeking a Customer Support Specialist, Benefits in New York City. You will own benefits-related inquiries, becoming a subject matter expert and guiding customers through plan details, eligibility, and compliance. The role emphasizes empathy, clear communication, and collaborative problem solving. The ideal candidate has 6+ years in customer-facing roles, 1+ year with benefits concepts, and proficiency with Zendesk/JIRA/Talkdesk. #J-18808-Ljbffr Justworks