Site Reliability Engineer

The work Key responsibilities Ensure the reliability, scalability, and performance of enterprise AI systems within a modern Hub-and-Spoke architecture Lead incident response efforts to minimize downtime and maintain service continuity Implement and manage SLOs/SLAs, capacity planning, and performance optimization strategies Operate and enhance observability platforms using OpenTelemetry, Prometheus, Grafana, Loki, and Tempo; drive FinOps practices to optimize operational costs and resource utilization Collaborate with cross-functional teams in AI, DevSecOps, data engineering, platform engineering, and cybersecurity Integrate monitoring and continuous feedback mechanisms for mission applications and agentic AI systems Support enterprise AI governance and scalable software delivery through robust operational workflows; proactively identify and resolve reliability and performance issues in production environments Responsible for incident response, performance optimization, and capacity planning, working closely with cross-functional teams to integrate AI, DevSecOps, data engineering and cybersecurity into seamless operational workflows Maintain robust observability operations and support scalable software delivery for agentic AI systems Here’s what you need Experience with OpenTelemetry, Prom, Grafana, Loki, and Tempo to enhance system observability and performance Hands‑on experience with SLO/SLA management, FinOps practices, and advanced monitoring techniques to proactively identify and resolve issues before they impact mission outcomes Exposure to complex integration efforts, continuous delivery pipelines, and mission‑focused operational environments will help you excel in this role Experience with reliability engineering, incident response and FinOps Eligibility requirements Must be a U.S. Citizen An active TS/SCI clearance is required Compensation $100,200—$203,400 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of Accenture Federal Services Equal Opportunity Policy Statement. Requesting an Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. #J-18808-Ljbffr