Warehouse Site Manager

Warehouse Site Manager

Maytronics, a global innovator in automatic pool robotics and the parent company of the Dolphin® brand, is seeking a Warehouse Site Manager for our Piedmont, SC location. As we continue to grow, we are looking for an experienced, hands-on leader to join our team.

The Warehouse Site Manager leads day-to-day warehouse operations, fostering a strong safety culture while ensuring efficient receiving, storage, inventory control, order fulfillment, and distribution. This role is accountable for meeting and exceeding operational KPIs, driving continuous improvement, and developing front-line leaders. The position supports a 7-day operation serving both Retail (B2B) and Direct-to-Consumer (DTC) channels. This is an on-site, hands-on leadership role; during a typical day, the Site Manager spends more than 50% of their time on the floor overseeing execution.

Summary of Key Responsibilities

Operational Leadership

• Oversee distribution center operations, including associate safety, facilities, systems, equipment, warehouse labor, and carrier relationships.
• Ensure timely and accurate order fulfillment to meet customer and consumer service expectations.
• Ensure purchase orders, inventory transfers, and customer orders are processed to internal SLA targets.
• Monitor workflow, labor allocation, and productivity to achieve operational and service targets.
• Implement Lean practices and promote a continuous improvement mindset across the operation.
• Assist with annual budget preparation, including capital planning.
• Provide regular updates to senior leadership and cross-functional partners; identify risks early and escalate support needs.
• Manage the monthly operating budget; proactively address variances with timely, well-documented action plans.
• Partner cross-functionally with internal stakeholders and external customers to deliver operational excellence.

Safety & Compliance

• Enforce workplace safety policies and applicable OSHA regulations.
• Ensure equipment is maintained, inspected, and operating effectively.
• Maintain compliance with company policies, industry regulations, and security procedures.
• Lead warehouse safety programs to maintain a safe, clean, and organized workplace for all associates.

Inventory Management

• Oversee the inventory management program and drive inventory accuracy through cycle counts and reconciliations.
• Establish processes to investigate discrepancies and implement corrective and preventive actions.
• Optimize space utilization and storage systems to support peak-season demand.
• Ensure ISOX compliance across all inventory and order transactions.

Staff Management

• Lead recruiting, hiring, onboarding, training, performance management, and corrective action for direct reports, including temporary and seasonal staff.
• Coach and mentor supervisors, leads, and associates to build capability and accountability.
• Monitor performance and deliver training initiatives to improve safety, quality, and productivity.
• Develop annual labor plans for fixed and variable staffing based on volume and shipment forecasts.
• Set, monitor, and manage site and team goals aligned to the company's annual operating plan.
• Maintain strong relationships with contingent labor providers to support staffing needs.

Process Improvement

• Build and execute a pipeline of continuous improvement projects that enhance speed, accuracy, service, and cost.
• Collaborate with partners across Purchasing, IT, Transportation, Sales, and Customer Service to improve end-to-end supply chain efficiency.

Requirements

• Bachelor's degree in Supply Chain Management, Engineering, or a related field (preferred).
• 7+ years of warehouse or distribution center management experience (seasonal businesses preferred).
• Strong leadership, problem-solving, and communication skills.
• Demonstrated ability to execute, meet deadlines, and deliver results in a fast-paced, seasonal B2B and eCommerce shipping environment.
• Environmental Health & Safety (EH&S) experience preferred.
• Knowledge of material handling equipment (MHE).
• Working knowledge of WMS, TMS, and Microsoft Office.
• Ability to lift up to 50 pounds repeatedly, with or without reasonable accommodation.