Field Service Technician

Job Description Job Description Experienced Maintenance Technician Premium Digital Office Solutions has been a leader in the managed print service industry for over twenty-seven years. We are seeking a dynamic individual that is self-motivated and driven. As a Field Service Technician, you will be responsible for: · Performing a full range of on-site maintenance for printers and multi-function devices · Set-up new machines in warehouse prior to customer delivery · Travel to customer location to perform installation of new office equipment · Travel to customer location to troubleshoot, diagnose, repair error codes, fix, and maintain printers and copier equipment Required Skills and Responsibilities: · Must have a proven track record in outstanding customer service · Product knowledge with maintenance and parts of Sharp, Brother, Konica Minolta, and Lexmark or other industry manufacturers · Working knowledge of computer systems such as Microsoft, Apple, and common network solutions · Able to drive a small box truck Requirements for success: · Able to work independently on site and off site · Provide exceptional customer service · Have good time management skills and repair equipment properly · Communicate when off-site back to home base via email · Must have valid driver's license with reliable transportation · Must be able to travel daily to customer sites which may include NYC occasionally Benefits: Medical, dental, vision Life Insurance Paid time off - holidays, PTO and vacation Salary: Based on experience