Field Service Technician

Job Description
Job Description
Experienced Maintenance Technician Premium Digital Office Solutions has been a leader in the managed print service industry for over twenty-seven years. We are seeking a dynamic individual that is self-motivated and driven.
As a Field Service Technician, you will be responsible for:
· Performing a full range of on-site maintenance for printers and multi-function devices
· Set-up new machines in warehouse prior to customer delivery
· Travel to customer location to perform installation of new office equipment
· Travel to customer location to troubleshoot, diagnose, repair error codes, fix, and maintain printers and copier equipment
Required Skills and Responsibilities:
· Must have a proven track record in outstanding customer service
· Product knowledge with maintenance and parts of Sharp, Brother, Konica Minolta, and Lexmark or other industry manufacturers
· Working knowledge of computer systems such as Microsoft, Apple, and common network solutions
· Able to drive a small box truck
Requirements for success:
· Able to work independently on site and off site
· Provide exceptional customer service
· Have good time management skills and repair equipment properly
· Communicate when off-site back to home base via email
· Must have valid driver's license with reliable transportation
· Must be able to travel daily to customer sites which may include NYC occasionally
Benefits:
Medical, dental, vision
Life Insurance
Paid time off - holidays, PTO and vacation
Salary:
Based on experience